The AppAssure Agent Service may crash the WMI Service after a period of time up to 24 hours.
ERROR 2014-06-27T07:30:19 [28] - Replay.Common.Implementation.WmiApi.Wmi ()
The remote procedure call failed.
This error could be caused by one of the following:
- RPC service failed to initialize.
- The "Windows Management Instrumentation" service failed to initialize.
- Windows Management Instrumentation provider is not registered correctly
System.Runtime.InteropServices.COMException (0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at System.Linq.Enumerable.<CastIterator>d__b1`1.MoveNext()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at Replay.Common.Implementation.WmiApi.Wmi.<>c__DisplayClass35.<ExecuteQuery>b__34()
ERROR 2014-06-27T07:30:19 [30] - Replay.Common.Implementation.WmiApi.Wmi ()
The remote procedure call failed.
This error could be caused by one of the following:
- RPC service failed to initialize.
- The "Windows Management Instrumentation" service failed to initialize.
- Windows Management Instrumentation provider is not registered correctly
System.Runtime.InteropServices.COMException (0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at System.Linq.Enumerable.<CastIterator>d__b1`1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
at Replay.Common.Implementation.WmiApi.Wmi.<>c__DisplayClass32.<ExecuteQuery>b__31()
If you are experiencing this product defect, please upgrade your AppAssure Core and Agent to build 5.4.3.106 to resolve the issue. It is strongly recommended to download and install the latest Update Patch as well.
For more information on upgrading your AppAssure Core to 5.4.3.106, please reference Knowledge Article 129085 - How to Upgrade the AppAssure Core.
For more information on the AppAssure Patching process, please reference Knowledge Article 126791 - Applying Patches to the 5.4.X Core.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center