In certain situations, it may be necessary to install the Management Console on top of itself.
This could include creating new databases, or repairing files.
If the Management Console is not correctly installing on top of itself
An error message may be displayed that shows:
A registry key on the Management Console needs to be deleted.
On the Desktop Authority Manager server, delete the following registry key:
The Management Console should then be able to install over itself and create a new registry key.
If this does not resolve the issue please contact Technical Support.
NOTE: Technical Support does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.