In the database agent logs there are messages similar to the following:
CAUSE 1 *THIS IS THE MOST COMMON CAUSE*
Missing of incorrect credentials in the lockbox area of the credentials in the Foglight Management Server.
CAUSE 2
Lockbox was not released
CAUSE 3
If the error occurs during DB2 agent installation the DB2 database is not active.
RESOLUTION 1 *THIS IS THE MOST COMMON RESOLUTION*
To troubleshoot database agent OS credentials
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