After deleting a recovery point, the core is not reclaiming the space.
The Deferred job can be checked only with AppAssure 5.4
To reclaim the space the core will start a background job called deferred Job.
This job could not work if;
- there is not enough space to run the referred job.
-Job was cancel for any comunication problem with the repository.
1. Check the deferred jobs at the core events, at the tabs at the right side of events page select jobs. At the same high move the cursor to the right side and find the gear icon, highlight it and after doing that, move the cursor the icon with a gear and a check mark the name display will be Active. Reference here
If you have any task running called “Deleting index RPFS file”, this is the process which reclaims the space at the repository, is required to wait until this finishes. When several recovery points are deleted this process may start and finish one after another.
If not, is required to consider if you have protection enable and verify if the s new base image have been taken again or it is in progress, that way the core will not show much space available.
2. Run a standard repository check, go to core configuration, repository, at the right side of the repository there is a gear icon click on that one and select the option "Check". After finishing the process check the deferred job If it is not running follow the next step.
3. Restart the core service following the correct procedure. Check the procedure here
Check again if the deferred job is running this time, if this time is running you need to wait until the process finishes.
4. Istall the patch P001284 for AppAssure 220.127.116.11
Patch p001404 fro build 18.104.22.168 to the core.
For more information for the patch process follow this instruction. Click here
After doing that and the deferred job started an finished, assuming the repository is full is recommended to delete additional base images created or shorted the retention policies.
If the issue persist call to support providing the AAinfo logs from the core.