Welcome, if you are looking for support on One Identity products, please visit One Identity Portal.
This document is for Agents on Windows.
This document describes and approach to determining what is wrong with an agent that is not able to check-in. Apart from the steps in this document there may still be issues with the agent that are preventing it from checking-in. However, this approach will also help to rule out the common symptoms and issues surrounding check-in.
You need to be signed in and under a current maintenance contract to view this article.