What's new for KACE Systems Management Appliance

March 2018

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Documentation

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Patches

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246635 - Deploying Office Suite patches Best Practices

When deploying Office Suite patches, not all patches deploy successfully the first time or the application crashes after a deployed patch.

Created: March 9, 2018
246574 - Scripts stopped working after upgrade the SMA to 8.0

Scripts which were created in the SMA appliance prior to 8.0 may fail.

Created: March 9, 2018
246654 - Upgrade to 8.1.106 appears stuck and does not complete

As part of the upgrade process, services are shut down before the upgrade begins an modifications to the appliance. If a service does not shut...

Created: March 9, 2018
248454 - HTML in Welcome Message displayed as plain text

After upgrading to 8.1, any HTML stored in the user console welcome message or placed in after the upgrade now shows up as plain text.

Created: March 14, 2018
247354 - User console does not show custom logo

A custom user console logo can be used by saving the desired image in the general settings of the administrator console. The logo should display on...

Created: March 12, 2018
244714 - Batched Script: Remove the Old and Install New QUEST KACE agent

Run a Script or Batch File with Administrative Privileges as Windows Starts to provisioning the KACE Agent on your environment

Created: March 5, 2018
244674 - Errno60 Operation timed out

" Errno60 Operation timed out " Error keeps repeating and causes the K1000 Appliance to stop some of its server services which affected...

Created: March 5, 2018
248454 - HTML in Welcome Message displayed as plain text

After upgrading to 8.1, any HTML stored in the user console welcome message or placed in after the upgrade now shows up as plain text.

Created: March 14, 2018
244554 - Agent inventory process

Inventory data for agent managed devices is added to the KACE Systems Management Appliance (KACE SMA) by the agent. Each agent managed device...

Created: March 3, 2018
247914 - How-to: Reset the local admin password

How-to: Reset the local admin password

Created: March 13, 2018
247014 - KACE Support Webinar - Leveraging the Support Portal

This article contains the recording and slide deck (attached) from the KACE Support Leveraging the Support Portal webinar, held on Thursday, March...

Created: March 9, 2018
246654 - Upgrade to 8.1.106 appears stuck and does not complete

As part of the upgrade process, services are shut down before the upgrade begins any modifications to the appliance. If a service does not shut...

Created: March 9, 2018
245774 - Configure locale settings for the Administrator Console

The KACE Systems Management Appliance (SMA) supports several locales.

Created: March 7, 2018
244714 - Batched Script: Remove the Old and Install New QUEST KACE agent

Run a Script or Batch File with Administrative Privileges as Windows Starts to provisioning the KACE Agent on your environment

Created: March 5, 2018
Revised
236214 - Services FAILED are temporarily resolved with a reboot

When going to Settings | Support | Run Diagnostic Utilities | Choosing 'Services' from the drop-down and clicking Run Now , it may be noted...

Revised: March 14, 2018
239435 - Run now scripts get stuck in a pending status

Using Run Now from Scripting | Run Now or from within Script Detail while not using " Run on next connection if offline" and...

Revised: March 12, 2018
235105 - KACE Support Webinars

This is the landing page for all KACE Support Webinars for the Systems Management and Systems Deployment Appliances. All sessions are recorded and...

Revised: March 9, 2018
176897 - How to Install Windows Fonts via KACE SMA

How to Install Windows Fonts via KACE SMA Appliance

Revised: March 2, 2018
133776 - Using the GPO Provisioning Tool for Agent Deployment

The KACE Systems Management Appliance (SMA) Windows Agent GPO Provisioning Tool is a Windows-based tool used to deploy the KACE SMA agent to...

Revised: March 6, 2018
116842 - How to reset the maximum deployment tries on a patch

When setting up a patching schedule that includes a deploy task, the default value for Maximum Deploy Attempts is 3 (three).  This means that if...

Revised: March 13, 2018
244674 - Errno60 Operation timed out

" Errno60 Operation timed out " is seen in the K1000 Log (Settings > Log), and agents are unable to check-in and update inventory...

Revised: March 7, 2018
244374 - Vmware Tools could cause high CPU usage

In version 8.0.318 of the KACE Systems Management Appliance (SMA), when viewing the output of the TOP command from the console or from Settings...

Revised: March 8, 2018
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Product Life Cycle

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Notifications

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