What's new for KACE Systems Management Appliance

February 2018

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Documentation

New
KACE SMA 8.0 Technical Specifications for Physical Appliances

This document lists the technical specifications of the physical Quest® KACE® Systems Management Appliance. The physical appliance uses Dell...

Created: February 21, 2018
KACE SMA 8.0 Technical Specifications for KACE as a Service

his document lists the technical specifications of Quest® KACE® as a Service. KACE as a Service is a virtual appliance that runs within the Dell...

Created: February 21, 2018
KACE SMA 8.0 Releaseinformationen

Diese Versionshinweise enthalten Informationen zur Versionshinweise für Version 8.0 der KACE Systemverwaltungs-Appliance (Server) und zum KACE...

Created: February 21, 2018
KACE_SMA_8.0_ReleaseNotes_de-DE.pdf

Created: February 21, 2018
KACE_SMA_8.0_ReleaseNotes_ja-JP.pdf

Created: February 21, 2018
KACE SMA 8.0 Release Notes (Japanese)

このリリースノートは、Quest® KACE® システム管理アプライアンス(サーバー)および KACE エージェントのバージョン8.0に関する情報を提供します。

Created: February 21, 2018
KACE SMA 8.0 Release Notes

These release notes provide information about the Quest® KACE® System Management Appliance (server) and KACE Agent version 8.0.

Created: February 21, 2018
KACE_SMA_8.0_ReleaseNotes_pt-BR.pdf

Created: February 21, 2018
KACE SMA 8.0 Notas de versão

Estas notas de versão oferecem informações sobre o Quest® KACE® System Management Appliance (servidor) e KACE Agent versão 8.0.

Created: February 21, 2018
KACE_SMA_8.0_ReleaseNotes_fr-FR.pdf

Created: February 21, 2018
KACE SMA 8.0 Notes de publication

Las presentes notas de la versión proporcionan información acerca de Quest® KACE® Systems Management Appliance (servidor) y del agente de KACE...

Created: February 21, 2018
KACE_SMA_8.0_ReleaseNotes_es-LA.pdf

Created: February 21, 2018
KACE SMA 8.0 Notas de la versión

Las presentes notas de la versión proporcionan información acerca de Quest® KACE® Systems Management Appliance (servidor) y del agente de KACE...

Created: February 21, 2018
KACE SMA 8.0 KACE GO Release Notes

These release notes provide information about the Quest® KACE® GO Mobile App 4.0 for Android™ and iOS, and about the application in general.

Created: February 21, 2018
KACE SMA 8.0 KACE GO Getting Started Guide

This guide provides an overview of the Quest® KACE® GO Mobile App and explains how to quickly get started with the app. It also provides answers to...

Created: February 21, 2018
KACE_SMA_8.0_AdminGuide_fr-FR.pdf

Created: February 21, 2018
KACE SMA 8.0 Guide d'administration

Ce guide offre une vue d'ensemble de l'Appliance de gestion des systèmes Quest® KACE® et explique comment configurer et commencer à utiliser l...

Created: February 21, 2018
KACE_SMA_8.0_AdminGuide_es-LA.pdf

Created: February 21, 2018
KACE SMA 8.0 Guía de administración

En esta guía, se entrega información general acerca de Quest® KACE® Systems Management Appliance y se explica cómo configurar el dispositivo y...

Created: February 21, 2018
KACE_SMA_8.0_AdminGuide_pt-BR.pdf

Created: February 21, 2018
KACE SMA 8.0 Guia de administração

Este guia oferece uma visão geral do Quest® KACE® Systems Management Appliance e explica como configurar e começar a usar o dispositivo.

Created: February 21, 2018
KACE SMA 8.0 API Reference Guide

The KACE Systems Management Appliance (SMA) API allows you to manage various aspects of the KACE SMA appliance data and its related information.

Created: February 21, 2018
KACE SMA 8.0 Administratorhandbuch

Dieses Dokument bietet einen Überblick über die Quest® KACE® Systemverwaltungs-Appliance und gibt Informationen zur Installation und Verwendung der...

Created: February 21, 2018
KACE_SMA_8.0_AdminGuide_de-DE.pdf

Created: February 21, 2018
KACE_SMA_8.0_AdminGuide_ja-JP.pdf

Created: February 21, 2018
KACE SMA 8.0 Administrator Guide (Japanese)

このガイドでは、Quest® KACE® システム管理アプライアンスの概要、およびアプライアンスのセットアップ方法と使用開始方法について説明します。

Created: February 21, 2018
KACE SMA 8.0 13G External I/O Reference

This document describes the external I/O connections for Quest® KACE® Systems Management (SMA) and Systems Deployment (SDA) appliances running on...

Created: February 20, 2018
KACE SMA 7.2 Technical Specifications for Physical Appliances

This document lists the technical specifications of the physical Quest® KACE® Systems Management Appliance (K1000). The physical appliance uses...

Created: February 21, 2018
KACE SMA 7.2 Technical Specifications for KACE as a Service

his document lists the technical specifications of Quest® KACE® as a Service. KACE as a Service is a virtual appliance that runs within the Dell...

Created: February 21, 2018
KACE SMA 7.2 KACE GO Release Notes

These release notes provide information about the Quest® KACE® GO Mobile App 3.1 for Android™ and iOS, and about the application in general.

Created: February 21, 2018
KACE SMA 7.2 KACE GO Getting Started Guide

This guide provides an overview of the Quest® KACE® GO Mobile App and explains how to quickly get started with the app. It also provides answers to...

Created: February 21, 2018
KACE SMA 7.2 13G External I/O Reference

This document describes the external I/O connections for Quest® KACE® Systems Management (K1000) and Systems Deployment (K2000) appliances running...

Created: February 21, 2018
Revised

None at this time

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Patches

New

None at this time

Revised

None at this time

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New
KACE Systems Management Appliance GPO Provisioning Tool 1.0.122

The KACE SMA Windows Agent GPO Provisioning Tool is a Windows-based tool used to deploy the KACE SMA agent to Windows computers. The tool uses...

Created: February 22, 2018
Revised
KACE Systems Management Appliance GPO Provisioning Tool 1.0.117

The KACE SMA Windows Agent GPO Provisioning Tool is a Windows-based tool used to deploy the KACE SMA agent to Windows computers. The tool uses...

Revised: February 22, 2018
KACE Systems Management Appliance GPO Provisioning Tool 1.0.117

The KACE SMA Windows Agent GPO Provisioning Tool is a Windows-based tool used to deploy the KACE SMA agent to Windows computers. The tool uses...

Revised: February 22, 2018
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New
243021 - Course: Getting Started with KACE as a Service Web-based Training (WBT)

This course will help clarify what is different and what is needed to implement the KACE SMA (Systems Management Appliance) or AMA (Asset...

Created: February 23, 2018
242698 - GPO Tool for 8.0 uses new path

As part of the Dell to Quest rebranding, the agent path has changed from Dell\KACE to Quest\KACE. This has been mentioned in the 8.0 release...

Created: February 22, 2018
242698 - GPO Tool for 8.0 uses new path

As part of the Dell to Quest rebranding, the agent path has changed from Dell\KACE to Quest\KACE. This has been mentioned in the 8.0 release...

Created: February 22, 2018
241733 - Service Desk: Create ticket categories and subcategories

You can add as many ticket categories as you need, each with one or more subcategories. For example, in the ticket category Hardware, you might...

Created: February 16, 2018
242134 - Manually deploy the KACE SMA Agent on Linux devices

Manually deploy the KACE Systems Management Appliance (SMA) Agent,

Created: February 20, 2018
243021 - Course: Getting Started with KACE as a Service Web-based Training (WBT)

This course will help clarify what is different and what is needed to implement the KACE SMA (Systems Management Appliance) or AMA (Asset...

Created: February 23, 2018
242698 - GPO Tool for 8.0 uses new path

As part of the Dell to Quest rebranding, the agent path has changed from Dell\KACE to Quest\KACE. This has been mentioned in the 8.0 release...

Created: February 22, 2018
Revised
189030 - Parent ticket info is viewable by users that are NOT owners in the parent ticket queue and are not admins

Current functionality allows any owners of child tickets in a process to see all of the details of the parent ticket, even if they are not owners...

Revised: February 19, 2018
184090 - Custom User Portal logo is not consistently displayed

On a browser that never logged into the KACE User Portal  or had it's cookies cleared, the KACE   logo may be displayed in place of the...

Revised: February 27, 2018
241214 - Browsing the KACE System Management Appliance (SMA) tabs slows to a crawl after upgrading the appliance

SMA appliance suddenly slows to a crawl when navigating from one tab to the next from any browser after upgrading from one version to a newer...

Revised: February 20, 2018
111775 - Which network ports and URLs are required for the KACE K1000 appliance to function?

The following table describes expected K1000 (SMA) traffic (inbound, outbound, bidirectional)  at the NIC.  This is meant to describe  internal...

Revised: February 23, 2018
111775 - Which network ports and URLs are required for the KACE K1000 appliance to function?

The following table describes expected K1000 (SMA) traffic (inbound, outbound, bidirectional)  at the NIC.  This is meant to describe  internal...

Revised: February 23, 2018
241214 - Browsing the KACE System Management Appliance (SMA) tabs slows to a crawl after upgrading the appliance

SMA appliance suddenly slows to a crawl when navigating from one tab to the next from any browser after upgrading from one version to a newer...

Revised: February 21, 2018
176399 - Machine.php loads slowly when the box is configured with multiple ORGs enabled

Load times for machine.php is observed taking over 80 seconds in some cases. This is caused by multiple ORGS added to the box. The more added the...

Revised: February 26, 2018
176404 - When adding a Parent ticket you can only search for the first 4 characters

When trying to add a parent ticket using the "Add Parent" feature in the ticket, you may only search for a ticket by the first 4 characters...

Revised: February 26, 2018
206616 - KACE SMA Patching - Best practices and recommendations

Best practices for patching devices include testing patches, using labels to organize devices and patches, and notifying users when systems are...

Revised: February 22, 2018
241275 - HTML tags appearing in knowledge base article used in ticket

When appending a knowledge base article to a service desk ticket, it appears in the comments with the html tags.

Revised: February 19, 2018
196283 - Error Exporting Software Inventory

In teh KACE SMA (Systems Management Appliance)/K1000 an export from the software inventory page results in an Oops page including a PHP error...

Revised: February 26, 2018
192755 - K1000 6.4.519 agent msi file signature expired

K1000 agent 6.4.519 bundle has msi file which signature expires 

Revised: February 27, 2018
196283 - Error Exporting Software Inventory

In the KACE SMA (Systems Management Appliance)/K1000 an export from the software inventory page results in an Oops page including a PHP error...

Revised: February 27, 2018
142233 - The script action "Search file system" is not working on Windows devices

The script action Search file system is not working on Windows devices and always returns ' Not Found ' (False) The action appears in...

Revised: February 16, 2018
176395 - Order value of Smart Label cannot be changed and saved

Changes made to Smart Label order values do not save. 1. Go to Home | Label Management and click on Smart Labels .  2. Choose action...

Revised: February 26, 2018
176399 - Machine.php loads slowly when the box is configured with multiple ORGs enabled

Load times for machine.php is observed taking over 80 seconds in some cases. This is caused by multiple ORGS added to the box. The more added the...

Revised: February 26, 2018
176404 - When adding a Parent ticket you can only search for the first 4 characters

When trying to add a parent ticket using the "Add Parent" feature in the ticket, you may only search for a ticket by the first 4 characters...

Revised: February 26, 2018
177477 - Admin UI Login fails on first try when user does not have access to Dashboard

When a user is assigned a role that does not have access to the Dashboard in the Admin interface, the first login attempt will fail. Login will...

Revised: February 27, 2018
178186 - Unable to login after 6.4 upgrade due to 'Organization Not Found' error

After upgrading to 6.4, users are unable to login to the K1000 web interface and are shown an "Organization Not Found" error.

Revised: February 27, 2018
181177 - Title field on User Console is not displayed

After upgrading the Appliance to version 6.4.119927 from version 6.3.113399, the "Title" in the User Console is no longer displayed.

Revised: February 27, 2018
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Product Life Cycle

New

None at this time

Revised

None at this time

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Notifications

New

None at this time

Revised

None at this time