What's new for KACE Systems Management Appliance

November 2018

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Documentation

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Patches

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263487 - Deploy the KACE Agent on MAC OS X devices

Manually deploy the KACE SMA Agent

Created: November 6, 2018
263403 - KACE Agents causing Runtime Error R6016

Windows Operating Systems that have KACE Agent installed are getting Microsoft Visual C++ Runtime Library with the following Runtime Error!&nbsp...

Created: November 2, 2018
263403 - KACE Agents causing Runtime Error R6016

Windows Operating Systems that have KACE Agent installed are getting Microsoft Visual C++ Runtime Library with the following Runtime Error...

Created: November 2, 2018
263679 - Cannot connect to server when attempting to use KACE GO

After upgrading to 9.0, an error may be encountered when attempting to log into the KACE GO app. "Could not Login. Check your user name and...

Created: November 14, 2018
Revised
147748 - KACE SMA patch status showing as “downloading”

After a patch job runs multiple machines under the show all link of the patch schedule are showing the status of " downloading ". This article...

Revised: November 5, 2018
136902 - How soon after release will patches be available via the K1000 appliance?

This article will cover how soon after a patch is released from the vendor will it be available for download on the K1000 appliance. 

Revised: November 13, 2018
234337 - [Legacy] How to Use the KACE KaptureState Utility v3 (Windows, Mac, Linux)

NOTE : The KaptureState utility has been replaced by the KACE Agent Toolkit (which includes the same 'Kapture' functionality). KAT can...

Revised: November 2, 2018
263376 - Using the KACE Agent Toolkit (KAT)

The KACE Agent Toolkit (KAT) is used by KACE Support technicians and DIY customers to diagnose and troubleshoot agents/endpoints. The tool is...

Revised: November 2, 2018
112411 - What are the versions of software running on KACE appliances?

KACE fully supports all software running on supported versions of KACE appliances, including third-party components.  Upgrades to the software...

Revised: November 2, 2018
141697 - What are the FreeBSD versions on K1000 and K2000

The different versions of FreeBSD that are in use in K1000 and K2000.

Revised: November 7, 2018
136902 - How soon after release will patches be available via the K1000 appliance?

This article will cover how soon after a patch is released from the vendor will it be available for download on the K1000 appliance. 

Revised: November 5, 2018
141697 - What are the FreeBSD versions on K1000 and K2000

The different versions of FreeBSD that are in use in K1000 and K2000.

Revised: November 5, 2018
112411 - What are the versions of software running on KACE appliances?

KACE fully supports all software running on supported versions of KACE appliances, including third-party components.  Upgrades to the software...

Revised: November 1, 2018
261232 - Error received: "Oops Something went wrong" during login

After upgrading to System Management Appliance (SMA) to version 9.0.270, when using LDAP authentication, the following error will appear upon...

Revised: November 5, 2018
261998 - Amazon Web Services EC2 support for Virtual KACE Systems Management Appliance (SMA)

Is Amazon Web Services EC2 supported by KACE Systems Management Appliance ( SMA )?

Revised: November 5, 2018
262021 - Tickets with the character $ will not save the $ and the text after the $ into the comments of the ticket

When typing (or copy/pasting) a comment into a Helpdesk Ticket, if there is a $ followed by text, that $ and the text afterwards will not...

Revised: November 5, 2018
262026 - Asset import of dates coming out as 0000-00-00

When trying to import assets that have a Date Field in them, the imported asset date fields are showing 0000-00-00

Revised: November 5, 2018
263530 - How the "New Ticket Via Portal" Feature Works in 9.0

This article explains how email notification works when the new ticket via Portal option is checked. <img alt="" class="image-size-5" src...

Revised: November 12, 2018
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Product Life Cycle

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