What's new for KACE Systems Management Appliance

October 2018

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Documentation

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Patches

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261829 - Backup Settings Icon and page goes missing after upgrading K1000 SMA to from version 8.0 to 8.1.108

After upgrading the K1000 Systems Management Appliance from version 8.0 to 8.1, the Backup Settings icon is missing from the Settings...

Created: October 4, 2018
262066 - Lost access to ORG(s) via organization drop-down menu (fast switch) after upgrade

After upgrading the KACE Systems Management Appliance (SMA) to version 9.0.270, certain ORGs are no longer available via the organization drop-down...

Created: October 12, 2018
261795 - Default Category CC users do not receive new ticket email

After upgrading the KACE Systems Management Appliance (SMA) to version 9.0, default Category CC List users do not receive a notification email...

Created: October 2, 2018
262021 - Tickets with the character $ will not save the $ and the text after the $ into the comments of the ticket

When typing (or copy/pasting) a comment into a Helpdesk Ticket, i f there is a $ followed by text, that $ and the text afterwards will not...

Created: October 11, 2018
262026 - Asset import of dates coming out as 0000-00-00

When trying to import assets that have a Date Field in them, the imported asset date fields are showing 0000-00-00

Created: October 12, 2018
261998 - Amazon Web Services EC2 support for Virtual KACE Systems Management Appliance (SMA)

Is Amazon Web Services EC2 supported by KACE Systems Management Appliance ( SMA )?

Created: October 11, 2018
262021 - Tickets with the character $ will not save the $ and the text after the $ into the comments of the ticket

When typing (or copy/pasting) a comment into a Helpdesk Ticket, if there is a $ followed by text, that $ and the text afterwards will not...

Created: October 11, 2018
262026 - Asset import of dates coming out as 0000-00-00

When trying to import assets that have a Date Field in them, the imported asset date fields are showing 0000-00-00

Created: October 12, 2018
Revised
146363 - Error Message: Your patch subscription has expired. Please contact support for assistance.

This article provides some preliminary steps which can be taken to resolve license issues before engaging the KACE Support, in order to provide the...

Revised: October 10, 2018
111348 - SSL configuration guide for KACE SMA

Turning on SSL will enable it for both the user portal as well as for the KACE SMA (Systems Management Appliance) / K1000 clients. It will force...

Revised: October 2, 2018
116385 - How To Use "Matches REGEX" in Smart Labels

This article   shows how " matches REGEX " works and how it can help in creating more robust Smart Labels.

Revised: October 2, 2018
124881 - Troubleshooting Agent Provisioning KACE SMA Client Deployment

For a list of the most common reasons for provisioning to fail on the KACE SMA (Systems Management Appliance) / K1000, see: Troubleshooting...

Revised: October 10, 2018
138849 - SSL Certificate File Types For The KACE SMA Appliance

When requesting an SSL Certificate from a Certificate Authority (CA) some vendors define certificates differently or with proprietary names.

Revised: October 2, 2018
188861 - How To - Size Report

This Size Report provides information concerning large file sizes or directories with large amounts of files in them. 

Revised: October 2, 2018
111775 - Which network ports and URLs are required for the KACE K1000 appliance to function?

The following table describes expected K1000 (SMA) traffic (inbound, outbound, bidirectional)  at the NIC.  This is meant to describe  internal...

Revised: October 8, 2018
111348 - SSL configuration guide for KACE SMA

Turning on SSL will enable it for both the user portal as well as for the KACE SMA (Systems Management Appliance) / K1000 clients. It will force...

Revised: October 3, 2018
261232 - Error received: "Oops Something went wrong" during login

After upgrading to System Management Appliance (SMA) to version 9.0.270, when using LDAP authentication, the following error will appear upon...

Revised: October 8, 2018
261998 - Amazon Web Services EC2 support for Virtual KACE Systems Management Appliance (SMA)

Is Amazon Web Services EC2 supported by KACE Systems Management Appliance (SMA)?

Revised: October 12, 2018
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Product Life Cycle

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