What's new for KACE Systems Management Appliance

October 2017

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234050 - Discontinued Support for the 11th Generation PowerEdge server platform (11G) for the KACE Systems Management Appliance (SMA) and KACE Systems Deployment Appliance (SDA)

This Knowledge Base article describes the discontinuance of support for 11th Generation (typically, model R610) hardware for KACE appliances. As...

Created: October 25, 2017
234057 - KACE SMA Performance Considerations and Best Practices

Preface This document refers to the ‘Admin UI’ and ‘System UI’ of the Systems Management Appliance throughout. To access the Admin or System...

Created: October 25, 2017
234050 - Discontinued Support for the 11th Generation PowerEdge server platform (11g) for the KACE Systems Management Appliance (SMA) and KACE Systems Deployment Appliance (SDA)

This Knowledge Base article describes the discontinuance of support for 11g hardware on KACE appliances. All support for 11g physical hardware...

Created: October 25, 2017
234051 - Different License Types for the KACE Systems Management Appliance (SMA)

This Knowledge Base article describes licensing available with the KACE Systems Management Appliance (SMA)

Created: October 25, 2017
234057 - KACE SMA Performance Considerations and Best Practices

KACE SMA Performance Considerations and Best Practices This document refers to the ‘Admin UI’ and ‘System UI’ of the Systems Management...

Created: October 25, 2017
234057 - KACE SMA Performance Considerations and Best Practices

KACE SMA Performance Considerations and Best Practices This document refers to the ‘Admin UI’ and ‘System UI’ of the Systems Management...

Created: October 25, 2017
234057 - KACE SMA Performance Considerations and Best Practices

KACE SMA Performance Considerations and Best Practices This document refers to the ‘Admin UI’ and ‘System UI’ of the Systems Management...

Created: October 25, 2017
233976 - Location assets are not viewable or editable

After upgrading from 6.4.x to 7.0.121306 (or any version since and until this is resolved), on a multi-org box where the organization both existed...

Created: October 23, 2017
233745 - Error: The Quest KACE Offline Scheduler service terminated unexpectedly

The Windows event log displays the following information: The Quest KACE Offline Scheduler service terminated unexpectedly. It has done this X...

Created: October 16, 2017
234105 - Creating a post install task with a payload larger than 1.5GB

Through the Web Browser , it is impossible to upload files larger then 1.5 - 2GB (depending on the Browser)

Created: October 27, 2017
Revised
227860 - KACE Agent KSchedulerSvc preventing Windows from entering sleep mode

<!--?xml version="1.0" encoding="UTF-8" standalone="no"?-->Devices installed with KACE Agent that have the Quest KACE Offline Scheduler running...

Revised: October 16, 2017
229652 - Runkbot.exe generated Windows application fault in event logs

It may be noted that an error is received on systems with the KACE agent.  The error notes that: runkbot has stopped working. <img alt="" height...

Revised: October 17, 2017
114503 - SQL Report Based on Inventory with Shipdates Greater Than 3 Years

The following report lists Dell machines which have a shipdate that is greater than 3 years.

Revised: October 18, 2017
120508 - Patching search for Windows 8.1 patches includes Windows 8 patches

When you use Advanced Search on the <i> Patch Catalog </i> page to search for Windows 8.1 patches, Windows 8 patches are included in the...

Revised: October 18, 2017
221875 - How to manually update the K1000 Software Catalog

It is sometime necessary to manually update the database containing the Software Catalog. The required steps are described below.

Revised: October 30, 2017
221875 - How to manually update the K1000 Software Catalog

It is sometime necessary to manually update the database containing the Software Catalog. The required steps are described below.

Revised: October 18, 2017
204965 - Disabling metering for Software Catalog applications and managed devices

Disabling metering for applications and devices stops the system from saving metering data for those applications and devices. Metering data that...

Revised: October 24, 2017
229420 - IMPORTANT: Information regarding Wannacrypt (WannaCry) Worm / Ransomware and Patch MS17-010

This video tutorial was created in response to the publication of the Ransomware Worm named&nbsp; WannaCrypt (AKA WannaCry) . This malware...

Revised: October 30, 2017
230164 - KACE Kontinuing Education (KKE) Recording: SMA Agent Task Troubleshooting (English)

Do you know how to troubleshoot a KACE Systems Management Appliance (SMA) task on one of your agent end-point devices?  Watch this video to learn...

Revised: October 30, 2017
230165 - KACE Kontinuing Education (KKE) Recording: SMA Server Monitoring (English)

Do you have servers that are not currently being monitored for active issues and errors?  Learn how the KACE SMA can monitor these devices in this...

Revised: October 30, 2017
114237 - How to create a report that shows computers with a Managed Install enabled from a Replication Share

This articles shows how to create a MySQL report that shows Managed Installations assigned to computers on a particular replication share.

Revised: October 17, 2017
116816 - How fast can the KACE SMA appliance complete different tasks per machine?

Reportscan be created to find out how long the various task types (inventory, patching, scripting, etc) are taking to complete, or averages on how...

Revised: October 16, 2017
111775 - Which network ports and URLs are required for the KACE K1000 appliance to function?

Which network ports and URLs may be required for the KACE Systems Management appliance based on your needs? In the event that you are placing your...

Revised: October 19, 2017
230167 - KACE Kontinuing Education (KKE) Recording: Basic Printer Deployment Scripting

Learn how to utlize the SMA Scripting feature to deploy network-based printers to your devices <object data="https://secure.brightcove.com...

Revised: October 30, 2017
125175 - Understanding and dealing with Duplicate Machines inventory

&nbsp; There are two problems associated with duplicates. This can be a semantic issue as much as a technical one as some may feel that one problem...

Revised: October 18, 2017
230172 - KACE Kontinuing Education (KKE) Recording: Update Agents

Have you upgraded your KACE Systems Management Appliance recently?  Learn how to apply new Agent installation files and keep your Agent managed...

Revised: October 30, 2017
230175 - KACE Kontinuing Education (KKE) Recording: KACE Systems Management Appliance - Backup and Upgrade

Learn how to properly backup, optimize, and upgrade your KACE Systems Management Appliance. <object data="https://secure.brightcove.com/services...

Revised: October 30, 2017
153481 - Welcome to JumpStart for Systems Management Appliance (SMA)

Welcome to JumpStart on your KACE Systems Management Appliance (SMA). Training is part of a successful implementation, and was included with the...

Revised: October 30, 2017
234057 - KACE SMA Performance Considerations and Best Practices

KACE SMA Performance Considerations and Best Practices This document refers to the ‘Admin UI’ and ‘System UI’ of the Systems Management...

Revised: October 27, 2017
234051 - Different License Types for the KACE Systems Management Appliance (SMA)

This Knowledge Base article describes licensing available with the KACE Systems Management Appliance (SMA)

Revised: October 26, 2017
234144 - Information Regarding Key Re-installation Attacks (KRACK)

A weakness in the WPA2 Wi-Fi Protocol has been discovered that attackers can use to read information on the wireless network that was previously...

Revised: October 30, 2017
149693 - Getting Hardware service time from ESXi hosts

With KACE SMA it is possible to get the informations about license time for Dell servers and workstations using the KACE agent or agentless...

Revised: October 16, 2017
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