What's new for KACE Systems Management Appliance

October 2017

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Documentation

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Patches

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233348 - New to KACE Products or just inherited an SMA or SDA? Have a project or need something configured on the fly?

As a reminder, KACE tech support is break-fix only and any new configuration, custom work or best practice recommendations are a fee-based request...

Created: October 3, 2017
233409 - Errors logged everyday in the Daily Run Output emails.

<!--?xml version="1.0" encoding="UTF-8" standalone="no"?--> The following error is logged in the Admin Daily Run Output email: <blockquote...

Created: October 5, 2017
233348 - New to KACE Products or just inherited an SMA or SDA? Have a project or need something configured on the fly?

As a reminder, KACE tech support is break-fix only and any new configuration, custom work or best practice recommendations are a fee-based request...

Created: October 3, 2017
Revised
230467 - How to check your K1000 Appliance is 11G/12G/13G

During appliance version upgrades, there might be a limitation on the hardware and might require a hardware refresh to a newer generation before...

Revised: October 13, 2017
111279 - How to Deploy a Microsoft Hotfix with Managed Install

Microsoft releases a hotfix (.msu file) that needs to be applied to systems that are vulnerable. How to use wusa.exe to install the .msu file...

Revised: October 6, 2017
231848 - Advanced notification of end of support for retired brand documentation and downloads

What is happening? All downloads of KACE Systems Management Appliance (SMA) versions 6.4 and older will be removed from our websites as Limited...

Revised: October 6, 2017
112217 - What does the SNMP feature do on the KACE SMA/SDA?

Explanation of SNMP and what the SMA/SDA reports when SNMP is enabled.

Revised: October 6, 2017
113836 - How to obtain an Organizational license from KACE for your K1000 Appliance

This article list the contacts to change your non-organization enabled license to a organization enabled license for the K1000 appliance. For...

Revised: October 6, 2017
132572 - Ticket Resolution field loses formatting

When viewing Ticket Resolution filed in edit mode line breaks display correctly. However after saving and viewing in the ticket the line breaks...

Revised: October 6, 2017
176404 - When adding a Parent ticket you can only search for the first 4 characters

When trying to add a parent ticket using the &quot;Add Parent&quot; feature in the ticket, you may only search for a ticket by the first 4...

Revised: October 14, 2017
111553 - How Do I Submit a Feature or Enhancement Request?

Steps for submitting a Feature/Enahancement request. Quest KACE wants to hear from you. If you have: • A suggestion to make an existing...

Revised: October 9, 2017
227860 - 7.0 KACE Agent KSchedulerSvc preventing Windows to enter Sleep mode.

<!--?xml version="1.0" encoding="UTF-8" standalone="no"?-->Devices installed with KACE Agent 7.0.763 &nbsp;that have the Quest KACE Offline...

Revised: October 13, 2017
188754 - Limited Support for Windows Embedded

Supported Functionality Unlike the full feature&nbsp;functionality&nbsp;provided for desktop computers and servers, this limited support...

Revised: October 3, 2017
232723 - LDAP import fails when users are already archived

LDAP import fails if there is a user with the same USER_NAME (LOGIN) that was already archived.&nbsp; When the LDAP import runs (on schedule or on...

Revised: October 14, 2017
233060 - Metering service and tasks running after metering is disabled

The metering service continues to run on agents and metering tasks continue to run from the SMA (KACE Systems Management Appliance) even after...

Revised: October 14, 2017
210426 - Removing Agent GPO from default domain policy or default domain controller policy

It is not suggested to modify the default domain policy or default domain controller policy by placing the Agent GPO into one of these. Instead...

Revised: October 14, 2017
189044 - How to run the KACE Systems Management Appliance email configuration report

This KACE Systems Management Appliance (SMA) email configuration report provides information concerning the email settings in network settings and...

Revised: October 14, 2017
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Product Life Cycle

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Notifications

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