In version 8.0.318 of the KACE Systems Management Appliance (SMA), when viewing the output of the TOP command from the console or from Settings | Support | Diagnostic Utilities, it may be noted that vmtoolsd is utilizing more than expected amounts of CPU.
The ouput may look similar to the following:
PID USERNAME THR PRI NICE SIZE RES STATE C TIME WCPU COMMAND
1931 root 6 20 0 39624K 9804K select 0 450.3H 148.29% vmtoolsd
This situation may also cause host alerts as to the high CPU usage of the appliance. It is possible to verify that this is the situation by reviewing TOP from the console or diagnostic utilities.
This issue does NOT apply to the KACE Systems Deployment Appliance (SDA) and no action is necessary for the SDA.
Note: Applying the hotfix located in the attachments of this article will FORCE A REBOOT on the SMA.
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center