There are multiple different agent communication situations, but this article is specifically to address one situation. This article is to address a situation where inventory is completing, but it is taking longer than expected to do so.
When reviewing the KAgent.log, for this situation, inventory would appear to be completing with no issues or error messages. From the device list, this situation often causes the last inventory time to show as red text which indicates that the system has not completed inventory in more than double the current inventory interval setting (2x the inventory interval).
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