Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Unable to execute xcopy command in script using the KACE SMA
Description
The symptom of the problem is deploying the xcopy command in a script using the KACE SMA appliance, the xcopy command doesn't show any error message in the execution log and does not copy the files to the destination location. The xcopy command works fine outside of KACE SMA appliance in a command line. This can also happen to other commands as well beside the xcopy command.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.