Drivers Missing/Updated from the Feed (4341678)

A driver for a particular model is missing from the feed, or an updated version of the driver is available.

There is a manual process involved in getting the drivers into the feed, therefore there can be a delay in which newer drivers get updated in the K2000/SDA.

Dell will release a new driver package for a particular model of machine. The new CAB files usually take one to two weeks before they are available for the K2000/SDA driver feed package download.

To check if the driver pack available in the driver feed is the latest driver package released by dell:

1. Log into your K2000/SDA appliance and select Library | Dell Driver Feed| View Available Dell Driver Feed Packages 
2. Search for the machine model in question by putting the model number in the search box in the upper right and clicking on the search button.
   • Example: M3800
3. Click the link for the OS version and model type to go to the detail page.
4. Look at the “Download filename”:   XXXX-YYYYY-A01-VVVVV.CAB 
5. The Axx number will give you the version of the driver package.
6. Now check this against Dell's Driver pack catalog, downloaded from site: https://www.dell.com/support/article/us/en/04/how14097/driver-pack-catalog?lang=en
7. Search for the model in question and compare the Axx version to that on the K2000/SDA.

Note:  Family Packs are not scheduled to be added into the Driver Feed, only CAB files when they become available.

If the K2000/SDA Driver feed is older send email to KACE support requesting the driver feed be updated and the model in question. Please include a link to the detail page from the Dell Cab site in your request. It will take approximately 5 business days for the update to be complete. You should receive email confirmation when this is done.

If the matter is pressing and you need the new/updated drivers immediately, you can download the .cab file manually, decompress the cab file and put the necessary folders/drivers into the drivers_postinstall share. Using the example above, the folders in the file location of the K2000/SDA share:

\\kbox2\drivers_postinstall\dell\windows_10_x64\ 

The 7250 drivers are copied into folder “e7250_7250”.

Recache drivers and deploy.