I received my "Welcome to KACE" license e-mail - What happens next? (4309737)

You've recently purchased your KACE appliance, and you're ready to get things moving! We're ready to help- as part of the purchase of every new appliance, expert training is included. This QuickStart  (KACE SMA / KACE SDA) program deliver a greater focus on implementing and configuring KACE appliance, targeting unique environment and business challenges or needs. QuickStart not only cover implementation tailored to your environment, but also hands-on knowledge transfer for how to best operate and manage your KACE appliance core processes and features as initially configured.

QuickStart is delivered remotely, on your appliance, with you in the driver’s seat. We'll talk you through best practices and help you prepare the appliance for accomplishing your goals. There's only 3 simple steps to get things moving!

To help you get the most out of your appliance, our KACE subject matter expert guide you through the implementation process using our time-tested implementation methodology. Please work with your KACE subject matter expert directly during the QuickStart program period unless he advises you to contact KACE Support.

Step 1 - Contact gettingstarted@quest.com  to arrange your QuickStart.

Step 2 - Contact supportadmin@quest.com  to request KACE Support credentials and schedule your first QuickStart program session.

(Note that it's often helpful to include your order number, customer number, or the email address of another person in your organization that has similar access.)

Step 3 - Prepare your appliances and your team for QuickStart.

The QuickStart Team has published some materials to help you prepare for QuickStart:

• Systems Management Appliance (SMA)
• Systems Deployment Appliance (SDA)

For more details about the QuickStart program and other KACE training options, please see www.quest.com/KACETRAINING  or contact gettingstarted@quest.com .