ExpertAssist requires Java Launcher with Internet Explorer
When ExpertAssist session is created the Java Launcher application is needed to start remote control, file manager and other features.
On previous versions of ExpertAssist Java Launcher application was
needed only with browsers with no Java capabilities, after version
126.96.36.199 all browsers including Internet Explorer require using this Java utility.
This behavior is by design and was implemented to fulfill upcoming requirements when using Java applications.