The following error message is displayed when attempting to edit a preexisting group policy template element after upgrading from Desktop Authority version 9.1.1 to Desktop Authority version 9.2:
“Error in group policy template parser. Please contact technical support for further assistance.”
The error is received as a result of the group policy template parser being programmatically modified between versions.
The resolution for this issue is to Contact Support and obtain an updated Desktop Authority Manager Service (SMWinservice.exe version 18.104.22.1682 or greater) or reference defect DE10871.