Folder redirection is configured but the folder is not redirected.
In the SLTraceLogonCC.log there is a line that states "'XXXXX' is currently set to '\'"
Where the XXXXX is the name of the folder being redirected.
Verify the user has the correct Share and Security permissions on the folder that is being redirected to.
Verify that the location that is being redirected to is not a mapped drive letter. Always use a UNC path when choosing a location to redirect folders.
Verify that the user is able to change the Folder Location manualy.
If this location cannot be changed manually then there may be a Micosoft Group Policy Object (GPO) that prohibits users from manually redirecting profile folders.
To verify this open the registry and view this key:
If the setting "DisablePersonalDirChange" is set to "1" then the users as well as Desktop Authority will be unable to make folder location changes.
Disable this GPO from running in your environment: "Prohibit User from manually redirecting Profile Folders"