Hotfix to provision KACE SMA with the KACE Cloud MDM European data center (261040)

NOTE: This hotfix ONLY applies to customers located in Europe.  Also, this only applies for SMA versions 8.1 and 9.0.

KACE Cloud MDM (Mobile Device Manager) is now live in Europe. Although our European customers have been able to purchase the product for some time, their data was stored in a US-based data center. As of the August 2018 release, KACE Cloud MDM subscriptions for European customers will be automatically provisioned in our European data center, located in The Netherlands. In addition to the reduced latency, customers will have peace of mind that corporate and institutional data will remain in the EU. Note that KACE SMA (Systems Management Appliance)  customers in EMEA will need to apply this hotfix to allow the SMA to talk to the European data center.

1. Download the k1_hotfix_esmec_2983_20180824.kbin attached below
2. Go to Settings | Appliance Updates
3. Locate 'Manually Update'  and then select Choose File
4. Navigate to the kbin downloaded in step 1 (k1_hotfix_esmec_2983_20180824.kbin attached below), then select Update

Note: After clicking Update, the SMA should redirect the page to the Settings | Logs | Updates log. To confirm that the kbin has completed successfully, please look for the following line: [notice] Restarting kbagentless and kbscanner.