Upgrading a KACE Systems Management Appliance that is Multiple Versions Behind (Upgrade Path 6.x to 10.1) (4299181)

Upgrading the KACE Systems Management Appliance multiple versions requires planning, as it is important to carefully consider environmental variables as well as selecting an approach.

Given the vast number of variables for each upgrade, upgrading one version can be quite a task. Upgrading a box that is multiple versions behind is a project and would be extremely overwhelming to place in one article.

This article was created for the purpose of guiding the research necessary to take on such a project as well as a place to display the articles containing the exact steps necessary to complete these upgrade projects.

Note: Any questions about the upgrade process should be addressed prior to beginning. Please feel free to contact technical support if questions remain after reviewing all of the included documentation.

Please review the following articles/documents prior to an upgrade:

• Upgrade Preparation and Considerations
  • Release Notes and Technical Specifications
  • Partition size is too small
  • SMA Technical Specifications for Virtual Appliances
  • How to Create a Customer Testing Environment
  • Minimum Agent Version Requirements for Upgrades
  • Discontinued Support for the 11th Generation PowerEdge server platform (11G)