After the KACE GO application upgraded to 5.0, some Service Desk queues, tickets, and ticket actions could produce errors. These errors can sometimes prevent actions within the Service Desk.
A list of possible locations where an error may exist:
Note: The errors may exist from the All Queues view or when viewing via a Specific Queue.
There are multiple different errors depending on the exact action and application type (Android / iOS). Below are some examples of errors that may be received:
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