While the Quest data collector service is stopped on a session host users will not be able to connect, so the server should be put in drain mode to prevent users from being redirected to the server.
When no users are connected, perform the following to remove and reinstall the service:
To remove, run the following from an elevated command prompt in c:\windows\sysWOW64
The service will need to be manually started after reinstalling
If the service will still not start then the vWorkspace session host role may need to be removed and reinstalled.
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