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Quadrotech Archive Shuttle 10.3 - Installation Guide

Post Installation Tasks

After installation, open the Web Interface in Internet Explorer using one of the following URLs:

·http://<hostname>/ArchiveShuttle

·http://<hostname>/ArchiveShuttle

·http://<ipaddress>/ArchiveShuttle

<hostname> is the name of the server where Archive Shuttle Core was installed. This can either be the fully qualified name, or just the hostname.

<ipaddress> is the IP Address of the server where Archive Shuttle Core was installed.

·For example, IPv4: 192.168.0.1

·For example, IPv6: [2001:db8:85a3::8a2e:370:7334]

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NOTE: You may need to add the IP address of the Archive Shuttle server to the trusted zones in Internet Explorer.

The Archive Shuttle Web Interface Homepage should be displayed.

Installing the Archive Shuttle Modules

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NOTE: Before installing any Archive Shuttle Modules, check that all the prerequisites for the planned installation have been fulfilled.

To determine which modules to install on which servers, refer to the Quadrotech Archive Shuttle Planning Guide. Archive Shuttle modules are 32 Bit and can be installed on Windows 2003 servers if required (for example, when extracting data from older versions of Enterprise Vault).

For a list of supported operating systems for the Archive Shuttle modules, see the Archive Shuttle Compatibility Guide.

The following modules require .NET Framework 4.6.1:

·EVCollectorModule40

·ExchangeExportModule

·ExchangeImportModule

·ImageMasterModule

·ImapModule

·Office365Module

·NativeformatImportModule

·NativeFormaMapiImportModule

·PowerShellModule

·PowerShellScriptExecutionModule

·ShortcutProcessModule40

·SourceOneModule

·Storage Import Module

Configuring Outlook for Modules

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NOTE: The Office 365 module requires PowerShell v3 and the Azure AD Commandlets and may need to be installed on some Operating Systems.

If the module installer does not find this prerequisite on the system where it is being run it will provide an option to connect to the Internet in order to download it.

Supported Outlook Versions

Archive Shuttle has several modules requiring Outlook. For a list of supported Outlook versions, see the Quadrotech Archive Shuttle Compatibility Guide.

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NOTES:

·There are special situations where 64-bit modules, using 64-bit Outlook may be used. Contact Quest Support for more information.

· 32-bit Outlook 2013 has been shown by some customers to not work too well when migrating data to PST file. If this is a target for the migration, use Outlook 2010 instead.

Outlook Profile Configuration

The Outlook Profile should be configured as follows:

·The profile should be for the appropriate mailbox (e.g., if ingesting to Exchange 2010/2013, then the profile should be for the user account that is running the service and performing the ingestion)

· The profile should be created for the appropriate user (if different accounts are used for different modules, make sure the profile is created after logging into Windows as that user)

·The profile should be an online profile (not cached mode)

Max Recipients and Max Attachments

We recommend that the following registry key be configured:

HKEY_CURRENT_USER\Software\Microsoft\Office\<version>\Outlook\Options\Mail

Key

Type

Value

RecipientMax

DWORD

0xffffffff

AttachmentMax

DWORD

0xffffffff

This will enable MAPI to better handle messages with many recipients and many attachments.

Additional information on this setting is available from the Microsoft Knowledgebase.

SharedMemMaxSize

We recommend that the following registry key be configured:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Messaging Subsystem\Applications\Outlook

Key

Type

Value

SharedMemMaxSize

DWORD

800000

This will enable better memory handling for MAPI.

Configuring the Office 365 Module

The Archive Shuttle Office 365 module ingests data into Office 365 mailboxes using the Advanced Ingestion Protocol (AIP) and optionally Exchange Web Service (EWS), utilizing Office 365 ‘service accounts’.

Configure the Office 365 Module

The Office 365 module needs credentials so it can connect to Office 365.

For authentication under modern authentication (OAuth) in Archive Shuttle, go to the Quadrotech Archive Shuttle Planning Guide. Please note this is the preferred authentication route.

For authentication under basic authentication, click here.

Be aware you must select ONE method of authentication with your Archive Shuttle project; either basic authentication or Modern Authentication (OAuth). Mixed authentication is not available.

 

Configure Application Impersonation

For accounts to be used to ingest data into Office 365 mailboxes, the Application Impersonation role needs to be assigned to the user. This can be done in the Office 365 Portal or via PowerShell. To perform the required steps using PowerShell, follow this Microsoft link here.

 

Configure Access to Office 365 Through a Proxy Server

This information only applies to users using proxy servers. Click here for more information.

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