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KACE Systems Management Appliance 12.1 Common Documents - KACE Express Quick Start Guide

About KACE Express Requirements for running KACE Express Installing the KACE Express virtual appliance Configuring the KACE Express virtual appliance Provisioning Agents to enable device management Using KACE Express for systems management Transitioning from KACE Express to the full appliance Support options for KACE Express Appendixes About us Legal notices

Back up the KACE Express appliance manually

Back up the KACE Express appliance manually

You can back up appliance manually any time. In addition, you should manually back up the appliance before you install appliance updates or perform upgrades.

1.
Log in to the appliance Administrator Console: http://appliance_hostname/admin.
2.
On the left navigation bar, click Settings to expand the section and display the Control Panel.
3.
Click Backup Settings to display the Backup Settings page.
4.
At the bottom of the page, click Run Now, then click Yes to confirm.
The backup starts. During the backup, several processes, including Apache, are stopped, and the appliance’s web interfaces are briefly inaccessible.

When the backup is complete, the Logs page appears.

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Download backup files from the Administrator Console

Download backup files from the Administrator Console

For a greater level of recoverability, you can download backup files from the Administrator Console and save them to a different location.

* 
NOTE: To restore files, you must have a matched pair of Differential and Base backup files. Paired backup files reference the same KACE Systems Management Appliance version number and date, and only paired backup files can be used to restore the appliance.
1.
Log in to the appliance Administrator Console: http://appliance_hostname/admin.
2.
On the left navigation bar, click Settings to expand the section and display the Control Panel.
3.
Click Backup Settings to display the Backup Settings page.
4.
In the Backups section download a matched pair of Differential and Base backup files:
a.
Click the name of a backup file with incr in the filename. For example: <date>_k1_incr_<version>.tgz.
b.
If prompted, select a download location for the file.
c.
Click the name of a backup file with base in the filename. For example <date>_k1_base_<version>.tgz.
d.
If prompted, select a download location for the file.
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Restore appliance settings

Restore appliance settings

You use backup files to restore your appliance configuration in the event of a data loss or to preserve settings during an upgrade or migration to new hardware.

Restoring any type of backup file destroys the data currently configured in the appliance. Quest KACE recommends that you off-load any backup files or data that you want to keep before you restore settings.

KACE Express offers three approaches to restoring settings:

•
The appliance has a built-in ability to restore settings from the most recent backup directly from the appliance backup drive.
•
If you have copied your backup files to a different location, you can upload those files manually, and then restore from them.
•
The appliance has a built-in ability to restore factory settings. This restoration is useful if you encounter problems and must remove all custom configurations.
* 
TIP: If your backup files are too large to upload using the default HTTP mechanism (the browser times out), you can upload them using FTP. To upload using FTP, enable the Enable backup via FTP settings on the Security Settings page.
1.
Log in to the appliance Administrator Console: http://appliance_hostname/admin.
2.
On the left navigation bar, click Settings to expand the section and display the Control Panel.
3.
Click Backup Settings to display the Backup Settings page.
4.
Restore settings using one of three approaches:
◦
Restore settings from the most recent backup.
1.
In the Backups section, select the most recent database and appliance backup files.
2.
Click Restore from Backup, then click Yes to confirm.
The KACE Systems Management Appliance is restored and restarted. The Administrator Console is unavailable during the restore process.
◦
Restore settings from a backup file.
* 
NOTE: To restore files, you must have a matched pair of Differential and Base backup files. Paired backup files reference the same KACE Systems Management Appliance version number and date, and only paired backup files can be used to restore the appliance.
1.
In the Uploads section, under the Differential heading, click Browse or Choose File, to locate the Differential file you want to upload.
2.
In the Uploads section, under the Base heading, click Browse or Choose File, to locate the matching Base file you want to upload.
* 
NOTE: To restore files, you must upload pairs of Differential and Base backup files. Paired backup files reference the same KACE Systems Management Appliance version number and date, and only paired backup files can be used to restore the appliance.
3.
Click Upload Files.
The uploaded files appear in the Backups section.
4.
In the Backups section, select the backup files you just uploaded.
5.
Click Restore from Backup, then click Yes to confirm.
The KACE Systems Management Appliance is restored and restarted. The administrator Console is unavailable during the restore process.
◦
Restore the KACE Systems Management Appliance to factory settings.
1.
At the bottom of the page, click Reset to Factory Settings, then click Yes to confirm.
The KACE Systems Management Appliance is restored and restarted.
2.
Re-configure KACE Express as needed.
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Updating the KACE Express software, or rebooting the appliance

Updating the KACE Express software, or rebooting the appliance

Check for and apply automatic appliance updates
Reboot or shut down the appliance

You can check for and install appliance software updates. When you update the appliance, your custom configurations are preserved.

In other instances, you might need to reboot or shut down the appliance from time to time when troubleshooting or performing maintenance tasks.

 
 
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