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Unified Communications Diagnostics 8.6 - Release Notes

Quest® Unified Communications Diagnostics 8.6

Quest® Unified Communications Diagnostics 8.6
These release notes provide information about the Quest® Unified Communications Diagnostics release.
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About Unified Communications Diagnostics 8.6
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If you are upgrading from a previous version
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New features
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Known issues
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System requirements
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Product licensing
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Globalization
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Third-party contributions

About Unified Communications Diagnostics 8.6

Unified Communications Diagnostics helps administrators detect problems in their messaging environment, accurately locate the root cause, and resolve the problems from a single, easy-to-use interface. It provides a robust and informed troubleshooting solution for Exchange, BlackBerry, Lync, and Skype for Business.

From the Management Console, you can run health tests to verify server functionality. You can also launch the Diagnostic Console for an individual server which shows, in real-time, the actual flow of data within individual servers at increasingly granular levels of detail. This level of detail allows you to pinpoint problems and take preventative action. UC Diagnostics supports the following platforms:

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Exchange 2007/2010/2013/2016/2019
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BlackBerry Enterprise Server and BlackBerry Enterprise Server Express 4.1.2 to 5.0.4 (including 5.0.4 MR4) for Microsoft Exchange
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Office Communications Server 2007 and 2007 R2
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Lync Server 2010, Lync Server 2013, and Skype for Business 2015
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Office 365 (Exchange Online and Skype for Business Online)

UC Diagnostics 8.6 is a minor release, with new features and functionality. See New features and Known issues.

New features

The following new features are available in UC Diagnostics 8.6:
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Support is added for OAuth 2.0 (modern authentication) using EWS for some Office 365 tests. To use OAuth 2.0, you must register the UC Diagnostics application with the Microsoft Azure portal site. For more information see section titled “Registering UC Diagnostics with the Microsoft Azure portal” in the UC Diagnostics User Guide. Depending on the region from which you are accessing the Microsoft Azure portal site, the user interface can differ.
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New EWS Authentication pages are added when you are configuring the Exchange Online Mailbox Logon Health test and the Exchange Online Message Delivery Health test. You use these pages to specify the Application ID, Tenant ID, and Client Secret that were assigned when you registered the UC Diagnostics application with the with the Microsoft Azure portal.
For upgrade scenarios, the existing health tests will run using basic authentication mode until you reconfigure them.
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New fields are added to the connection page when you are connecting to Office 365. The fields are used to specify the PowerShell Connection URL and the Azure AD Authorization Endpoint URL when you are connecting to one of the Microsoft National clouds. (If you are connecting to the Microsoft Global cloud, the default values can be used and you can leave the fields empty.)
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Support is added up to Exchange 2019 CU 10.
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Support is added up to Exchange 2016 CU 16.
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Support is added up to Exchange 2013 CU 23.

If you are upgrading from a previous version

You can perform a direct upgrade from 8.2 and later. If you are upgrading from 8.1 or earlier, you must first upgrade to 8.4 and then upgrade from 8.4 to 8.6.

If you are upgrading from a previous version, IIS services will stop while upgrading the Web Reports components. IIS services will automatically restart once upgrading is complete.

If you are upgrading from version 8.2 or later, you must use the Force Rediscovery option to repopulate the topology view or show service pack information for Exchange. For more information, see Upgrading from version 8.2 or later.

Upgrading a manually installed database

If you manually installed the database, you must manually upgrade the database. For more information, see the Unified Communications Diagnostics Deployment Guide.

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