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Archive Manager 5.7 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

Reports

Table 4. Reports

Mailbox Scan Status

View the current status of mailbox scans.

My Search Log

View details of searches performed during a specified date range.

Questionable Access

View all questionable Archive Manager access during a specified date range.

Search Log

View searches performed by an Archive Manager user, during a specified date range.

Storage Statistics

View storage-related information about the Archive Manager system.

Viewed Messages

View all messages viewed by an Archive Manager user during a specified date range.

 

 

 

 

 

 

Authentication modes

Archive Manager supports either Forms Authentication or Windows Authentication to provide secure access to the Archive Manager application:

Forms Authentication uses an HTML-based form to process sign in information and is more suitable for providing access to Archive Manager over the Internet.
Windows Authentication uses any security models established by using Microsoft Active Directory or Windows NT LAN Manager (NTLM). Windows Authentication is required to enable offline access to archived email with Microsoft Outlook. When running Windows Authentication with a Windows environment, multiple failed sign in attempts can lock out an Active Directory account. This specific number is dependent on the Default Domain Policy set on the Domain Controller:

You must restart Internet Information Services (IIS) after changing the authentication mode between Forms and Windows.

Data loaders

About data loaders

The Data Loaders Administration section controls where the Archive Manager data loading service looks for email messages. There are five types of services:

File System

Reads messages directly from a file share. Reads files from the Export directory and loads the message data into the Archive Manager Database.

MAPI

Offloads messages from Exchange Journal mailboxes into the export directory and loads the journal envelopes into the Archive Manager database. Because the MAPI data loader does not link the processing messages to any folder or mailbox (JRDL will do that), only the Archive Manager administrators can access and search the messages before the JRDL processes them.

JRDL (Journal Report Data Loader)

Links messages referenced by the journal envelopes to the mailboxes of the sender and recipients. Before the JRDL processes the journal reports, messages can be only searched by the Archive Manager administrators after being processed by the MAPI data loader, because they are not linked to any folder or mailbox yet. JRDL will create a hidden folder named "JournalReports 4242150385DE48B285652A4D918B5C93" for each mailbox, and links each message to the folder, and to the mailboxes that match the email addresses of the sender and recipients in Journal Reports by the email addresses associated to the owner login and mailbox.

The default JRDL is inactive when created by the Archive Manager installer, you will need to change it to Active when using the Lync Store Manager Service or MAPI Data Loader.

POP3

Offloads messages from POP3 Journal mailboxes into the export directory and loads the journal envelopes into the Archive Manager database. POP3 Data Loaders will delete the original copy from the server.

IMAP4

Offloads messages from IMAP4 Journal mailboxes into the export directory and loads the journal envelopes into the Archive Manager database. IMAP4 Data Loaders will delete the original copy from the server.

When you install Archive Manager, a File System data loader and a Journal Report data loader are installed. The Journal Report data loader is only used if you use one or more MAPI, POP3, or IMAP4 data loaders for journaling. You may need to add additional File System data loaders depending upon your environment.

A data loader is characterized in Archive Manager by its Type, and by a Start Time and End Time to determine the time frame within which each data loader can start processing email. For example, if you enter a start time of 12:00 a.m. and an end time of 3:00 a.m. for a MAPI mail account, the data loader can start processing the journal mailbox anytime between 12:00 a.m. and 3:00 a.m. If the data loader completes processing the journal mailbox at 2:58 a.m., it will start over and process the entire journal mailbox again because 2:58 a.m. is within its time frame (Start Time and End Time) to start processing. The data loader will not stop processing at 3:00 a.m.

This can be useful in situations, for example, where email may be processed over a slow network link and you want to designate the time frame within which the data loader can start processing different mail accounts.

A MAPI data loader is used with an Exchange messaging system to offload messages from the Exchange Journal folder(s) into Archive Manager. Exchange’s native journaling features consume a great deal of system resources, processing power as well as disk storage capacity, whereas Archive Manager handles data archives much more efficiently. You can dramatically improve overall system performance by using MAPI data loaders to continuously offload data from Exchange to Archive Manager.

NOTE: The Enable Store Management box is checked by default in Archive Manager in the mailbox for the journal user. This box must be unchecked so that the mailbox is not processed by the Exchange Store Manager (ESM). Journal mailboxes should be processed by the MAPI loader.

The data loaders can be grouped by specifying a Group name so that you can select a group of data loaders to run in a server on Configuration Console. The default group name is default.

In addition to its Type, Group, Start and End Time, a data loader is defined in Archive Manager by several other field values that vary depending on its Type:

Name: The friendly name that you want to call the data loader.
Path: The path from which the data can be loaded; this can be a defined drive letter or a UNC path.
Active (checkbox): Defines whether the data loader is active or inactive.
Name: The friendly name of the mail server.
Server: The name of the mail server; for example, server.yourdomain.com
User ID: The login required by the server. For the MAPI data loader only the username (e.g. ArchiveMgr_Journal) is needed. This can be replaced with a Legacy Exchange Distinguished Name if there is a possibility of conflict or ambiguous names. The LEDN should be in the format: /o=Domain/ou=Exchange Admin Group/cn=Recipients/cn=ArchiveMgr_Journal.
Password: NO password is needed for this type of the data loader.
Active (checkbox): Defines whether the data loader is active or inactive.
Name: The friendly name of the mail server.
Server: The name of the mail server; for example, server.yourdomain.com.
User ID: The name used to sign into the POP3/IMAP server. This is usually the username (e.g. JournalUser), but may need to contain the domain or other information, depending on the POP3/IMAP server. Please refer to your POP3/IMAP server documentation for more information.
Password: Enter the password for the journal mailbox user.
Active (checkbox): Defines whether the data loader is active or inactive.
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