Cannot see media loaded in a Quantum Superloader 3 tape library. (4044264)

Date: Jun 09
Product & Version: NetVault - All versions.
OS Version: All versions.
Module & Version:
Application version:


Symptoms:
Media wasn't being detected or seen in NetVault Device Management.

Ensure the Quantum Superloader is configured to have the tape magazine in the side you have the magazine. (i.e. the tape library is not configured to use the right cartridge, but it has the cartridge in the left side. )