Timer jobs getting stucked and encounter error when upgrading from StoragePoint version 5.9.0.74 and older to 5.9.2 build. (4269395)

6) Download this PowerShell Script here. 

Note:

• File name: Export-Delete-Restore-UBC-and-BHA-jobs.zip
• This PowerShell script can first persist Blob Health Analyzer and Unused Blob Cleanup job settings, then to delete them and then (after successful 5.9.2.310 build) to restore the BHA and UBC job settings. 
• Please read the "Readme.txt" file first. 
• Unzip the file

7) Run the PowerShell script "ExportBHAandUBCJobs.ps1" using "Run as Administrator" mode first.

Note:

• This Powershell script is to fetch the outcome on all scheduled Blob Health Analyzer and Unused Blob Cleanup jobs, ideally share with Support team the log file.
• There will be resultant XML file behind (containing all profiles UBC and BHA configuration). It’s important to verify script log for possible errors 

8) Next, run the Powershell script "DeleteBHAandUBCJobs.ps1" using "Run as Administrator" mode. 

Note: This Powershell script will delete all the scheduled Blob Health Analyzer and Unused Blob Cleanup jobs, ideally share with Support team the log file.

9) Run this Powershell command below to check if all Blob Health Analyzer (BHA) and Unused Blob Cleanup (UBC) jobs have been deleted (Very important).

$jobs = Get-SPTimerJob | Where-Object { $_.Name -like "StoragePoint_*" } | Select Name, Server, Schedule, Status

$jobs | ft -AutoSize

10) Create a temporary folder on desktop, download and extract this StoragePoint 5.9.0.74 binaries to the temporary folder.

Note: For older StoragePoint versions, different binaries would be required.

11) Run the Setup.exe

Note: This step is to install StoragePoint 5.9.0.74 binaries, not to install StoragePoint.

13) Wait for the Online license activation to complete. 

14) The bluethread.storagepoint.feature.wsp should be successfully deployed towards the end of the Online license activation. 

15) Click "Run Now" to restart the SharePoint Timer Services.

Note: This will require downtime and will cause disruption, especially in Production environments. 

16) Once the SharePoint Timer Services have been restarted, click "OK".

17) Next, run this Powershell script "RestoreBHAandUBCJobs.ps1" to restore Blob Health Analyzer (BHA) and Unused Blob Cleanup (UBC) job settings.

Note: As an input there is a need to use resultant XML file created by  "ExportBHAandUBCJobs.ps1" script. 

18) Open a new Powershell window using "Run as Administrator" mode.

19) Next, run this PowerShell command below (This is the final Powershell verification, all scheduled BHA and UBC jobs with associated server should be seen now).

Get-SPTimerJob | Where-Object { ($job.Schedule.Description -ne 'OneTime') -and (($_.Name -like "StoragePoint_Orphan_Blob_Cleanup_*") -or ($_.Name -like "StoragePoint_Blob_Reference_Scan_*")) } | ft -AutoSize

20) Open a web browser, navigate to SharePoint Central Administration | Application Management | License Management

21) Perform final license re-activation again, license re-activation should be successful.

22) Open "Central Administration" Sharepoint web UI on a web browser, Click "Monitoring" | Check job status 

Note: All BHA and UBC jobs should be visible.

23) Verify that all restored BHA and UBC jobs and job settings have been restored correctly (As the same configuration as before).

Note: Verification of restored BHA and UBC jobs can be done via either SharePoint User Interface (UI) or via PowerShell (PS). 

References

Export-Delete-Restore-UBC-and-BHA-jobs

StoragePointBinariesBuild(5.9.0.74)

OnlineActivation