DR unit in Maintenance mode
System State: Manual Intervention Required (Call Dell Support)Reason: Hardware Health Monitor module failed to start. Reboot the system to recover, if problem persists call Dell Support
There was an email Recipient configured but no Relay host. The system was trying to validate the Email Server settings and failed, placing the system in Maintenance mode.
SSH to the DR and run command alerts --show --email to check email server settings.
choam logs would display
[06-21-2017 10:10:49] idm_nhm_send_to_eda_client_mq: nhm: ERROR from internal_send_self_event. Status = 0x8000007c
[06-21-2017 10:10:49] run_nhm_termination: Failed to send event to eda_client_thread. 8000007c
[06-21-2017 10:10:49] cnhm_mq_term_queue: Failed to delete mq
[Wed Jun 21 10:11:47 EDT 2017]:[choam-prod-1.2.18-62445]: Stopping choam service
[Wed Jun 21 10:12:02 EDT 2017]:[choam-prod-1.2.18-62445]: Starting /usr/local/bin/nhm:
[06-21-2017 10:12:02] main: NHM Started. Health Monitoring services version 01.02.18-62445
A known issue and defect
Open a support ticket at support.quest.com for the workaround or the permanent fix when available.
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