Cannot install the ChangeAuditor agent from the Deployment tab
説明
Cannot push agent from Deployment tab to selected servers, and, on checking the servers, the Quest Remote install Service is stuck at starting.
原因
An application is preventing the Remote Installer from completing startup.
対策
Steps to manually install ChangeAuditor Agent on servers where the Remote Installer is stuck starting.
Reboot the Domain Controller
Copy the Agent msi file to the DC desktop from the Coordinator server location "C:\Program Files\Quest Software\ChangeAuditor\service>Quest ChangeAuditor Agent (x64).msi"
Open Services.msc and locate the Remote Installer service
Open the Properties of the Remote Installer service and copy the service name which will be similar to the following name "QuestRIS_0DB3CF0FACD442BF90C13193553FAC99"
Run elevated Command Prompt and run command SC DELETE QuestRIS_0DB3CF0FACD442BF90C13193553FAC99
Open C:\Windows\Temp>RemoteInstallService
In the elevated Command Prompt and change directory to the desktop.
Run the command msiexec.exe /i "Quest ChangeAuditor Agent (x64).msi"