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タイトル
Error when opening Microsoft Office attachments due to Office Protected View -
説明
When trying to open Microsoft office attachments, the following errors may be seen:
Word experienced and error trying to open this file.
Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.
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原因
Protected view in Microsoft Office is preventing the files from opening. -
対策
Depending on what application the error is seen, e.g. Excel and Word the protected view settings need to be changed as follows:
- In a blank document or spreadsheet, click File | Options | Trust Center |Trust Center Settings | Protected View
- Uncheck "Enable Protected View for Outlook attachments"
- Ok the changes and close the application.
- Try to open the attachment again. If it still will not open, try disabling the other two options.This issue arises from settings outside of Archive Manager and this solution was created for refernece. For more information on protected view, please see the following article from Microsoft:
https://support.office.com/en-gb/article/what-is-protected-view-d6f09ac7-e6b9-4495-8e43-2bbcdbcb6653