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Titolo
Unable to Discover Teams - "Prerequisites were not satisfied" -
Descrizione
Currently unable to discover Teams. The main migration account has Global Administrator Privileges. Any suggestions on what to do next. Error: "Prerequisites were not satisfied"
When I look at the Teams section I can see the "Check License" does not have a green checkbox
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Causa
The accounts had Multi-factor Authentication (MFA) enabled and the account used to grant consent was not the migration account. -
Risoluzione
Use the migration accounts to grant consent, Never use a personal account for teams migrations.
Confirm the accounts have the correct license with Microsoft Office, Microsoft Teams, and Sharepoint Plan
Confirm MFA is disabled for the migration accounts
Consent must be granted for the following: (How to Grant Consent)
- Migration - Basic
- Migration - Resource Processing for SharePoint
- Migration - Teams
- Azure AD administrative accounts should be granted Global Administrator role on the tenants for which these account are used.
- Log in to Teams under the target Azure AD administrative account used in consents granting, at least once.
- Match and/or migrate the affected accounts in the associated account migration project.
If the Teams license check is not passing, run the following PowerShell to confirm the admin account used to grant consent has "TeamspaceAPI" enabled.
The expected result is "2022-01-05 5:37:00 PM Enabled TeamspaceAPI 57ff2da0-773e-42df-b2af-ffb7a2317929"PS C:\Users\mbadran> $user = Get-AzureADUser -SearchString AdminUPN
PS C:\Users\mbadran> $user.AssignedPlans | sort