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Title
InTrust Repository Viewer Error CRuntime error: 13 -
Description
When attempting a search, after 6-7 minutes the search stops with the Error - Permissions Denied (CRuntime error: 13) Account logged onto the server and running the viewer with have full administrative rights to the system, repositories and databases. -
Cause
This occurs if user has no access rights to '{0}' folder at '<repository path>\Hot$\IndexingRoot$\storage.hot\not_indexed_hot_files\index\{0}\' path or the permissioning on the folder is corrupted. -
Resolution
1. Stop the InTrust Server service on the InTrust machine
2. Delete the <repository path>\Hot$\IndexingRoot$\storage.hot\not_indexed_hot_files\index\{0}\ folder. (A new {0} folder will be created upon service restart)
3. Also, delete the <repository path>\Hot$\IndexingRoot$\storage.hot\notification_queue\ folder.
4. Restart the InTrust Server service.
5. Grant the necessary access permissions to existing {0} folder, which must be accessible for writing operations during Repository indexing.