When attempting a restore operation you receive the following:
“An internal error occurred during execution, please contact Vizioncore support if th error persists. ErrorMessage: WebServiceConnectionDTO Invalid – Unable to determine a vaild type”
This error is caused when an ESX host which is in the vRanger inventory is unreachable, shows up in the My Inventory view as disconnected. To resolve this remove the unreachable host from the inventory.
It may be necessary to edit the vRanger database to accomplish this task.
1. Exit the vRanger GUI and stop the 3 vRanger services.
2. Launch the SQL Management Studio Express (Which may be downloaded from www.microsoft.com/downloads)
3. Connect to the vRangerPro db and navigate to the dbo.InventorySourceConnection table.
4. Right-click the table, select "Open Table" (if using Management Studio for 2008, select "Edit top 200 Rows" instead of "Open Table".
5. When the table opens, locate the disconnected host name in the Address column.
6. Locate the IsDeleted column in the same row as the disconnected host and change the value to True.
7. Close the table to commit the changes.
8. Start the vRanger Pro service, vRanger API service, then vRanger FLR service.
9. Launch vRanger and retry the restore task.
