Unified Communications Diagnostics 8.5

Table 1. Options for authentication.
If	Then
Web Reports (IIS web site) are installed on the same machine as your SQL database	Change your authentication from SQL Server Authentication to Windows Authentication.
Web Reports (IIS web site) are installed on a separate computer than your SQL database	Protect the UDL file by using New Technologies File System (NTFS) file permissions to guard against connection information being exposed or modified. Then, restrict the SQL account to have read-only rights to your database.

Types of Reports

To get data for a Web Report, you must first create a test. The test you run depends on the Web Report you want generated. For example, if you want to generate the CPU Utilization report or the BlackBerry Any Counter report, you must first run the BlackBerry Server Health Test.

The Web Reports hosts two types of reports: Custom Reports and Preconfigured Reports.

Custom Reports

You can create custom reports using the Web Report Wizard. The Web Report Wizard allows you to build your own reports based on existing data sources. You can select fields, filters, format, grouping, and sorting options. Custom reports can be edited, depending on your security clearance within Web Reports. You cannot create a chart from a custom report. You can create a chart from the Any Counter report.

Preconfigured Reports

Preconfigured Reports are specific to the application and are delivered with the product.

UC Diagnostics contains the following Web Reports.

Table 2. BlackBerry reports.
Web Report	Description
BlackBerry Any Counter	Allows you to report on any numeric counter available for the selected server. This report can be generated from data from the BlackBerry Server Health Test only.
BlackBerry CPU Utilization	Displays the BlackBerry servers in your Exchange organization and their respective CPU utilization.
BlackBerry Message Delivery	Displays message delivery information between Exchange and BlackBerry devices.
BlackBerry Physical Memory Utilization	Displays the BlackBerry servers in your Exchange organization and their respective physical memory utilization.
BlackBerry SRP Status	Displays connection status information between BlackBerry servers and SRP servers.
BlackBerry System Disk Utilization	Displays the BlackBerry servers in your BlackBerry organization and their respective system disk utilization.

Table 3. Exchange reports.
WEb Report	Description
Exchange Any Counter	Allows you to report on any numeric counter available for the selected server. This report can be generated from data from the Exchange Server Health test only.
Exchange Available Physical Memory	Displays the servers in your Exchange organization and their respective available physical memory. This report allows you to examine the performance of Exchange servers, identify bottlenecks, and upgrade servers when required.
Exchange CPU Utilization	Displays the servers in your Exchange organization and their respective CPU utilization.
Exchange External Message Delivery	Displays message delivery information between Exchange and external email addresses.
Exchange Internal Message Delivery	Displays information about message delivery between internal mailboxes within your Exchange organizations.
Exchange Internal Server Delivery	Displays message delivery information between Exchange servers.
Exchange Queues	Displays the servers in your Exchange organization and their respective queues.
Exchange Storage Group Disk Utilization	Displays the storage groups in your Exchange organization and their respective disk utilization.
Exchange System Disk Utilization	Displays the servers in your Exchange organization and their respective system disk utilization.

Table 4. Exchange Online reports
Web Report	Description
Internal Message Delivery	Displays information about message delivery between Exchange on-premise mailboxes and Exchange Online mailboxes or between mailboxes within Exchange Online.
External Message Delivery	Displays message delivery information between Exchange Online and external email addresses.

Table 5. Generic reports
Web Report	Description
Any Counter	Allows you to report on any numeric counter available for the selected server.

Table 6. Lync/Skype for Business reports.
Web Report	Description
Lync/Skype Any Counter	Allows you to report on any numeric counter available for the selected server.
Lync/Skype Available Physical Memory	Displays the servers in your Lync or Skype for Business environment and their respective available memory.
Lync/Skype CPU Utilization	Displays the servers in your Lync or Skype for Business organization and their respective CPU utilization.
Lync/Skype System Disk Utilization	Displays the servers in your or Skype for Business environment and their respective system disk utilization.
Lync/Skype Address Book Service Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify connection to the Address Book Download web service.
Lync/Skype Audio/Video Conferencing Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify an occurrence of an audio/video conference.
Lync/Skype Instant Messaging Conference Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify if two users can sign on to Lync pool and Exchange messaging.
Lync/Skype Instant Messaging Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify instant messaging and Exchange messaging sessions.
Lync/Skype Logon Registration Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify if users can sign on to a Lync pool.
Lync/Skype Peer To Peer Audio Video Call Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify the occurrence of a peer-to-peer audio/video conversation.
Lync/Skype Presence Status Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify Exchange presence information and user log on to a Lync pool.
Lync/Skype Persistent Chat Message Health	Displays the pools in your Lync or Skype for Business environment and their respective transaction latency, the time taken to verify if two users can exchange messages using the Persistent Chat service.

Table 7. OCS reports.
WEb Report	Description
OCS Server at a Glance	Provides a summary of the specified Office Communications Server configuration and the activity occurring on that server.
OCS CPU Utilization	Displays the servers in your OCS organization and their respective CPU utilization.
OCS Critical Process Time	Displays the servers in your OCS environment and their respective critical process times.
OCS Available Physical Memory	Displays the servers in your OCS organization and their respective available physical memory.
OCS Critical Process Working Set	Displays the servers in your OCS environment and their critical process working sets.
OCS System Disk Utilization	Displays the servers in your OCS environment and their respective system disk utilization.
OCS Active Connections	Displays the servers in your OCS environment and their respective Active Connections.
OCS TLS Active Connections	Displays the servers in your OCS environment and their respective TLS Active Connections.
OCS Database Latency	Displays the amount of time a request, such as a stored procedure, spends in the database queue before it is executed.
OCS Database Physical Disk Usage	Displays the servers in your OCS organization and their physical disk utilization.
OCS IM Conferencing Load	Shows how many IM conferences are running on the servers, and how many users are connected to those conferences.
OCS Telephony Conferencing Load	Shows how many Telephony conferences are running on the servers, and how many users are connected to those conferences.
OCS Audio/Video Conferencing Load	Shows how many Audio Video conferences are running on the servers, and how many users are connected to those conferences.
OCS Web Conferencing Load	Shows how many Web conferences are running on the servers, and how many users are connected to those conferences.
OCS Any Counter	Allows you to report on any numeric counter available for the selected server.

You can specify counter names available in the server on which you want to report.

To report on a specific counter

Select File | New Custom Report, and click Next.

Select OCS Any Counter Daily or OCS Any Counter Hourly, and click Next.

Move Counter Value and/or Counter Name to Selected Fields, and click Next.

As filter criteria, select Counter Name and/or Counter Value, then select a parameter, then select a counter name or value. Click Next.

If necessary, click Add New Filters to define additional filters. When done, click Next.

Select how you would like to group the new reports, and click Next.

Select how you would like to sort the report, and click Next.

Configure how you would like to format your report, and click Next.

Add a description if desired, and click Next.

Click Finish.

Counters with Non-Zero Alarm Values

Some of the monitored counters are subject to spikes, short bursts that exceed a threshold but quickly return to normal levels. To avoid raising unnecessary alerts, each counter has a parameter that is displayed as Alarms To Skip. An alert is raised only if a count exceeds its threshold for a number of consecutive monitoring intervals that exceeds the value of this parameter.

For example, if the Alarms To Skip parameter has a value of 2, then 3 consecutive measurements above the threshold are required to raise an alert.

This appendix provides the recommended values for the Alarms To Skip parameter. Counters that do not appear in this appendix have a recommended value of zero.

If you have created the Server Health tests in a previous release, your parameter values do not change during upgrade. However, the recommended value for a counter may have changed since your previous release. Review the tables that follow.

Table 1. Preconfigured values for Exchange 2007 client access server (CAS) counters.
Counter	Preconfigured Value
MSExchangeOWA\Average Response Time	3

Table 2. Preconfigured values for Exchange 2007 edge transport server counters.
Counter	Preconfigured Value
MSExchangeTransportQueues\Active Mailbox Delivery Queue Length	1
MSExchangeTransportQueues\Active Non-SMTP Delivery Queue Length	1
MSExchangeTransportQueues\Aggregate Delivery Queue Length (All Queues)	1
MSExchangeTransportQueues\Largest Delivery Queue Length	1
MSExchangeTransportQueues\Submission Queue Length	1

Table 3. Preconfigured values for Exchange 2007 hub server counters.
Counter	Preconfigured Value
MSExchangeTransportQueues\Active Mailbox Delivery Queue Length	1
MSExchangeTransportQueues\Active Non-SMTP Delivery Queue Length	1
MSExchangeTransportQueues\Aggregate Delivery Queue Length (All Queues)	1
MSExchangeTransportQueues\Largest Delivery Queue Length	1
MSExchangeTransportQueues\Submission Queue Length	1

Table 4. Preconfigured values for Exchange 2007 server counters.
Counter	Preconfigured Value
PhysicalDisk\Avg. Disc sec/Read	1
PhysicalDisk\Avg. Disc sec/Write	1
PhysicalDisk\Current Disk Queue Length (<All instances except _Total>)	1
Memory\Available MBytes	1
Network Interface\Bytes Total/sec	1

Table 5. Preconfigured values for Exchange 2007 mailbox server counters.
Counter	Preconfigured Value
MSExchangeISClient\RPC Average Latency (<All instances>)	1
MSExchangeISMailbox\Messages Queued for Submission (_Total)	1
MSExchangeISMailbox\Receive Queue Size (_Total)	1
MSExchangeISPublic\Messages Queued for Submission (_Total)	1
MSExchangeISPublic\Receive Queue Size (_Total)	1
MSExchangeIS\RPC Average Latency	1

Table 6. Preconfigured values for Exchange 2010 client access server (CAS) counters.
Counter	Preconfigured Value
MSExchangeOWA\Average Response Time	3

Table 7. Preconfigured values for Exchange 2010 edge transport server counters.
Counter	Preconfigured Value
MSExchangeTransportQueues\Active Mailbox Delivery Queue Length (<All instances>)	1
MSExchangeTransportQueues\Active Non-SMTP Delivery Queue Length (<All instances>)	1
MSExchangeTransportQueues\Aggregate Delivery Queue Length (All Queues) (<All instances>)	1
MSExchangeTransportQueues\Largest Delivery Queue Length (<All instances>)	1
MSExchangeTransportQueues\Submission Queue Length (<All instances>)	1

Table 8. Preconfigured values for Exchange 2010 hub server counters.
Counter	Preconfigured Value
MSExchangeTransportQueues\Active Mailbox Delivery Queue Length (<All instances>)	1
MSExchangeTransportQueues\Active Non-SMTP Delivery Queue Length (<All instances>)	1
MSExchangeTransportQueues\Aggregate Delivery Queue Length (All Queues) (<All instances>)	1
MSExchangeTransportQueues\Largest Delivery Queue Length (<All instances>)	1
MSExchangeTransportQueues\Submission Queue Length (<All instances>)	1

Table 9. Preconfigured values for Exchange 2010 server counters.
Counter	Preconfigured Value
PhysicalDisk\Avg. Disc sec/Read (<All instances except _Total>)	1
PhysicalDisk\Avg. Disc sec/Write (<All instances except _Total>)	1
PhysicalDisk\Current Disk Queue Length (<All instances except _Total>)	1
Memory\Available MBytes	1
Network Interface\Bytes Total/sec (<All instances except _Total>)	1

Table 10. Preconfigured values for Exchange 2010 mailbox server counters.
Counter	Preconfigured Value
MSExchangeISClient\RPC Average Latency (<All instances>)	1
MSExchangeISMailbox\Messages Queued for Submission (_Total)	1
MSExchangeISMailbox\Receive Queue Size (_Total)	1
MSExchangeISPublic\Messages Queued for Submission (_Total)	1
MSExchangeISPublic\Receive Queue Size (_Total)	1
MSExchangeIS\RPC Averaged Latency	1

Table 11. Preconfigured values for Exchange 2013/2016 server counters.
Counter	Preconfigured Value
Memory\Available MBytes	2
Memory\% Committed Bytes in Use	2
MSExchangeADAccess Domain Controllers\LDAP Searches Timed out per Minute (<All instances>)	2
Network Interface\Bytes Total/sec (<All instances except _Total>)	1
PhysicalDisk\Avg.Disk Sec/Read (<All instances except _Total>)	1
PhysicalDisk\Current Disk Queue Length (<All instances except _Total>)	1

Table 12. Preconfigured values for Exchange 2013 mailbox server counters.
Counter	Preconfigured Value
MSExchangeISClient\RPC Average Latency (<All instances>)	1
MSExchange Assistants - Per Assistant\Average Event Processing Time in Seconds (microsoft exchange mailbox tranport submission - total)	3
MSExchange Assistants - Per Assistant\Percentage of Failed Events Dispatchers (calendarassistant)	2
MSExchange Assistants - Per Assistant\Average Event Processing Time in Seconds (sexchangemailboxassistants)	2
MSExchange Assistants - Per Assistant\Average Event Processing Time in Seconds (esourcebookingassistant)	2
MSExchange Availability Service\Average Time to Process a Free Busy Request	2
MSExchange Database ==> Instances\I/O Database Reads (Recovery) Average Latency (_Total)	3
MSExchange Database ==> Instances\I/O Log Writes Average Latency (_Total)	3
MSExchange Database ==> Instances\Log Bytes Write/sec (_Total)	3
MSExchange Database ==> Instances\Log Generation Checkpoint Depth (_Total)	3
MSExchange OWA\Average Response Time	6
MSExchange Replication\Failed (<All instances except _Total>)	1
MSExchange Replication\FailedSuspended (<All instances except _Total>)	1
MSExchange Replication\Suspended (<All instances except _Total>)	1
MSExchange RpcClientAccess Per Server\RPC Active Backend Connections (% of Limit) (<All instances>)	5
MSExchange RpcClientAccess Per Server\RPC Average Latency (Backend) (<All instances>)	5
MSExchange RpcClientAccess Per Server\RPC Average Latency (End To End) (<All instances>)	5
MSExchange RpcClientAccess Per Server\RPC Failed Backend Connections (<All instances>)	5
MSExchange RpcClientAccess\RPC Averaged Latency	1
MSExchange Throttling Service Client\Percentage of Bypassed Submission Requests. (<All instances>)	5
MSExchange Throttling Service Client\Percentage of Denied Submission Request. (<All instances>)	5
MSExchangeAB\NSPI RPC Requests Average Latency	5
MSExchangeIS Client Type\RPC Average Latency (_Total)	1
MSExchangeIS Store\Messages Delivered/sec (_Total)	1
MSExchangeIS Store\Messages Submitted/sec (_Total)	1
MSExchangeTransport Delivery Failures\Delivery Agent: Total Delivery Failures	1
MSExchangeTransport Delivery Failures\Foreign Connector: Total Delivery Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.1.4 Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.2.0 Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.2.4 Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.4.6 Failures	1
MSExchangeTransport Delivery Failures\Routing: Percentage of 5.4.4 Failures	1
MSExchangeTransport Delivery Failures\SMTP: Percentage of 5.6.0 Failures	1
MSExchangeTransport Delivery Failures\Store Driver: Percentage of 5.2.0 Failures	1
MSExchangeTransport Delivery Failures\Store Driver: Percentage of 5.6.0 Failures	1
MSExchangeTransport DSN\Delay DSNs (internal)	12
MSExchangeTransport Queues\Active Mailbox Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Active Non-Smtp Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Categorizer Job Availability (_total)	1
MSExchangeTransport Queues\External Active Remote Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\External Aggregate Delivery Queue Length (All External Queues) (_Total)	2
MSExchangeTransport Queues\External Largest Delivery Queue Length (_Total)	2
MSExchangeTransport Queues\Internal Active Remote Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Internal Aggregate Delivery Queue Length (All Internal Queues) (_Total)	2
MSExchangeTransport Queues\Internal Largest Delivery Queue Length (_Total)	2
MSExchangeTransport Queues\Messages Completing Categorization (_total)	1
MSExchangeTransport Queues\Poison Queue Length (_Total)	2
MSExchangeTransport Queues\Retry Mailbox Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Retry Mailbox Delivery Queue Length (_Total)	3
MSExchangeTransport Queues\Submission Queue Length (_Total)	1
MSExchangeTransport Queues\Unreachable Queue Length (_Total)	1
MSExchangeTransport ServerAlive\Server Alive (_total*)	1
MSExchangeTransport SMTPAvailability\% Activity (client proxy)	1
MSExchangeTransport SMTPAvailability\% Activity (default)	1
MSExchangeUMAvailability\Total Queued Messages	1

Table 13. Preconfigured values for Exchange 2016 mailbox server counters.
Counter	Preconfigured Value
MSExchangeISClient\RPC Average Latency (<All instances>)	1
MSExchange Assistants - Per Assistant\Average Event Processing Time in Seconds (msexchangesubmission-total)	3
MSExchange Assistants - Per Assistant\Percentage of Failed Events Dispatchers (calendarassistant)	2
MSExchange Assistants - Per Assistant\Average Event Processing Time in Seconds (sexchangemailboxassistants)	2
MSExchange Assistants - Per Assistant\Average Event Processing Time in Seconds (esourcebookingassistant)	2
MSExchange Availability Service\Average Time to Process a Free Busy Request	2
MSExchange Database ==> Instances\I/O Database Reads (Recovery) Average Latency (_Total)	3
MSExchange Database ==> Instances\I/O Log Writes Average Latency (_Total)	3
MSExchange Database ==> Instances\Log Bytes Write/sec (_Total)	3
MSExchange Database ==> Instances\Log Generation Checkpoint Depth (_Total)	3
MSExchange OWA\Average Response Time	6
MSExchange Replication\Failed (<All instances except _Total>)	1
MSExchange Replication\FailedSuspended (<All instances except _Total>)	1
MSExchange Replication\Suspended (<All instances except _Total>)	1
MSExchange RpcClientAccess\RPC Averaged Latency	1
MSExchange Throttling Service Client\Percentage of Bypassed Submission Requests. (<All instances>)	5
MSExchange Throttling Service Client\Percentage of Denied Submission Request. (<All instances>)	5
MSExchangeAB\NSPI RPC Requests Average Latency	5
MSExchangeIS Client Type\RPC Average Latency (_Total)	1
MSExchangeIS Store\Messages Delivered/sec (_Total)	1
MSExchangeIS Store\Messages Submitted/sec (_Total)	1
MSExchangeTransport Delivery Failures\Delivery Agent: Total Delivery Failures	1
MSExchangeTransport Delivery Failures\Foreign Connector: Total Delivery Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.1.4 Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.2.0 Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.2.4 Failures	1
MSExchangeTransport Delivery Failures\Resolver: Percentage of 5.4.6 Failures	1
MSExchangeTransport Delivery Failures\Routing: Percentage of 5.4.4 Failures	1
MSExchangeTransport Delivery Failures\SMTP: Percentage of 5.6.0 Failures	1
MSExchangeTransport Delivery Failures\Store Driver: Percentage of 5.2.0 Failures	1
MSExchangeTransport Delivery Failures\Store Driver: Percentage of 5.6.0 Failures	1
MSExchangeTransport DSN\Delay DSNs (internal)	12
MSExchangeTransport Queues\Active Mailbox Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Active Non-Smtp Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Categorizer Job Availability (_total)	1
MSExchangeTransport Queues\External Active Remote Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\External Aggregate Delivery Queue Length (All External Queues) (_Total)	2
MSExchangeTransport Queues\External Largest Delivery Queue Length (_Total)	2
MSExchangeTransport Queues\Internal Active Remote Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Internal Aggregate Delivery Queue Length (All Internal Queues) (_Total)	2
MSExchangeTransport Queues\Internal Largest Delivery Queue Length (_Total)	2
MSExchangeTransport Queues\Messages Completing Categorization (_total)	1
MSExchangeTransport Queues\Poison Queue Length (_Total)	2
MSExchangeTransport Queues\Retry Mailbox Delivery Queue Length (_Total)	1
MSExchangeTransport Queues\Retry Mailbox Delivery Queue Length (_Total)	3
MSExchangeTransport Queues\Submission Queue Length (_Total)	1
MSExchangeTransport Queues\Unreachable Queue Length (_Total)	1
MSExchangeTransport ServerAlive\Server Alive (_total*)	1
MSExchangeTransport SMTPAvailability\% Activity (client proxy)	1
MSExchangeTransport SMTPAvailability\% Activity (default)	1
MSExchangeUMAvailability\Total Queued Messages	1

Table 14. Preconfigured values for BlackBerry configuration server counters.
Counter	Preconfigured Value
Physical Disk\Current Disk Queue Length	1
Processor\Processor Time	1

Table 15. Preconfigured values for BlackBerry enterprise server counters.
Counter	Preconfigured Value
Physical Disk\Current Disk Queue Length	1
Memory\Available MBytes	1
Network Interface\Output Queue Length	1
Network Interface\Bytes Total	1

Table 16. Preconfigured values for OCS 2007 R2 server counters.
Counter	Preconfigured Value
Process\% Processor Time	1
Memory\Available MBytes	1
Memory\Pages/sec	1
Network Interface\Bytes Total/sec	1
PhysicalDisk\% Idle Time	1
PhysicalDisk\Av.g Disk Read Queue Length	1
PhysicalDisk\Avg.Disk sec/Read	1
PhysicalDisk\Avg. Disk sec/Transfer	1
PhysicalDisk\Avg. Disk sec/Write	1
PhysicalDisk\Avg. Disk Write Queue Length	1
PhysicalDisk\Current Disk Queue Length (_Total)	1
PhysicalDisk\Current Disk Queue Length	1
System\Processor Queue Length	1

Table 17. Preconfigured values for OCS Archiving server counters.
Counter	Preconfigured Value
Process\% Processory Time (RTCARCH)	1
LC:Arch Service - 00 - DBArch\Arch Service - 002 - Queue Latency (msec)	1
LC:Arch Service - 00 - DBArch\Arch Service - 000 - Queue Depth	1
LC:Arch Service - 00 - DBArch\Arch Service - 004 - Sproc Latency (msec)	1

Table 18. Preconfigured values for OCS 2007 R2 archiving server counters.
Counter	Preconfigured Value
Process\% Processory Time (RTCARCH)	1
LC:Arch Service - 00 - DBArch\Arch Service - 002 - Queue Latency (msec)	1
LC:Arch Service - 00 - DBArch\Arch Service - 000 - Queue Depth	1
LC:Arch Service - 00 - DBArch\Arch Service - 004 - Sproc Latency (msec)	1

Table 19. Preconfigured values for OCS conferencing web server counters.
Counter	Preconfigured Value
Process\% Processory Time (DATAMCUSVC)	1
LC:DATAMCU - 01 - CCCP Processing\DATAMCU - 0259 - Average processing time of incoming CCCP messages	3

Table 20. Preconfigured values for OCS 2007 R2 conferencing web server counters.
Counter	Preconfigured Value
Process\% Processory Time (DATAMCUSVC)	1
AVMCU - 03 - CCCP Processing\AVMCU - 029 - Average Processing time of incoming CCCP messages	3

Table 21. Preconfigured values for OCS 2007 R2 conferencing application sharing server counters.
Counter	Preconfigured Value
AVMCU - 03 - CCCP Processing\AVMCU - 029 - Average processing time of incoming CCCP messages	3

Table 22. Preconfigured values for OCS 2007 R2 conferencing AV server counters.
Counter	Preconfigured Value
Process\% Processory Time (AVMCUSVC)	1
AVMCU - 03 - CCCP Processing\AVMCU - 029 - Average processing time of incoming CCCP messages	3

Table 23. Preconfigured values for OCS 2007 R2 conferencing IM server counters.
Counter	Preconfigured Value
Process\% Processory Time (IMMCUSVC)	1
LC:ImMcu - 01 - CCCP Processing\IMMCU - 029 - Average processing time of incoming CCCP messages	3

Table 24. Preconfigured values for OCS CWA server counters.
Counter	Preconfigured Value
CWA - 01 - Authentication Module\CWA - 016 - Average latency for successful authorization (_Total)	1

Table 25. Preconfigured values for OCS database server counters.
Counter	Preconfigured Value
Process\Page Faults/sec(SQLSERVER*)	1
Process\% Processor Time (SQLSERVER*)	1
Memory\Pages/sec	1

Table 26. Preconfigured values for OCS 2007 R2 database server counters.
Counter	Preconfigured Value
Process\Page Faults/sec(SQLSERVER*)	1
Process\% Processor Time (SQLSERVER*)	1
Memory\Pages/sec	1

Table 27. Preconfigured values for OCS director server counters.
Counter	Preconfigured Value
PhysicalDisk\Avg. Disk sec/Read	1
PhysicalDisk\Avg. Disk sec/Write	1
PhysicalDisk\Current Disk Queue Length	1
Memory\Available MBytes	1
Memory\Pages/sec	1
Memory\Pool Paged Bytes	1
Memory\Pool Non-Pages Bytes	1
Network Interface\Bytes Total/sec	1

Table 28. Preconfigured values for OCS edge access server counters.
Counter	Preconfigured Value
Process\% Processor Time(RTCSRV)	1
LC:SIP - 01 - Peers\SIP - 019 - Sends Timed-Out/sec(_Total)	1
LC:SIP - 01 - Peers\SIP - 020 - Average Outgoing Queue Delay(_Total)	1
LC:SIP - 02 - Protocol\SIP - 005 - Incoming Requests Dropped/sec:	1
LC:SIP - 02 - Protocol\SIP - 009 - Incoming Responses Dropped/sec	1
LC:SIP - 02 - Protocol\SIP - 021 - Average Incoming Message Processing Time	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 003 - External Messages/sec Received With Allowed Partner Server Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 005 - External Messages/sec Received With IM Service Provider Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 007 - External Messages/sec Received With a Configured Allowed Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 009 - External Messages/sec Received With a Discovered Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 021 - Messages/sec Dropped Due To Unknown Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 027 - External Messages/sec Dropped Due To Blocked Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 029 - Remote User Client Messages/sec Dropped Due To Unsupported Internal Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 049 - Messages/sec From Users Not Enabled For Federation	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 051 - Messages/sec From Users Not Enabled For Public IM Providers	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 053 - External Messages/sec Dropped Due To Unresolved Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 055 - External Messages/sec Dropped Due To Blocked IM Service Provider Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 057 - External Messages/sec Dropped Due To Unauthorized IM Service Provider Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 059 - External Messages/sec Dropped Due To Unauthorized Allowed or Discovered Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 061 - External Messages/sec Dropped Due To Incompatible Message Domain	1
LC:SIP - 09 - Access Edge Server Messages\SIP - 063 - Messages/sec Dropped Due To Incompatible Asserted Identity	1

Table 29. Preconfigured values for OCS 2007 R2 edge access counters.
Counter	Preconfigured Value
Process\% Processor Time(RTCSRV)	1
LC:SIP - 02 - Protocol\SIP - 005 - Incoming Requests Dropped/sec:	1
LC:SIP - 02 - Protocol\SIP - 009 - Incoming Responses Dropped/sec	1

Table 30. Preconfigured values for OCS edge AV server counters.
Counter	Preconfigured Value
Process\% Processor Time (MRASSVC)	1
Process\% Processor Time (MEDIARELAYSVC)	1
A/V Edge - 02 - Total Counters\-023 - Packets Dropped/sec (_Total)	1

Table 31. Preconfigured values for Lync 2010, Lync 2013, and Skype for Business 2015 server counters.
Counter	Preconfigured Value
Ping Time in milliseconds	2
Memory\% Committed Bytes in Use	2
Memory\Available MBytes	2
Network Interface\Bytes Total/sec (<All instances except _Total>)	1
PhysicalDisk\Avg.Disk sec/Read (<All instances except _Total>)	1
PhysicalDisk\Current Disk Queue Length (<All instances except _Total>)	1

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Unified Communications Diagnostics 8.5 - User Guide

Understanding Web Reports

Types of Reports

Counters with Non-Zero Alarm Values