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Recovery Manager for AD Forest Edition 10.0.1 - Release Notes

Release Notes

Quest® Recovery Manager for Active Directory Forest Edition 10.0.1

Release Notes

June 2019

These release notes provide information about the Quest® Recovery Manager for Active Directory Forest Edition release.

About Recovery Manager for Active Directory Forest Edition

Recovery Manager for Active Directory Forest Edition is designed to recover the entire Active Directory forest or specific domains in the forest.

The use of Recovery Manager for Active Directory Forest Edition helps you minimize the downtime caused by the corruption or improper modification of Active Directory forest and data.

Recovery Manager for Active Directory Forest Edition simplifies and automates the process of Active Directory forest or domain recovery: It automates the manual tasks involved in the recovery, remotely quarantines corrupt domain controllers, and restores domain controllers to speed up the overall recovery and restore business operation quickly.

Recovery Manager for Active Directory Forest Edition is based on patented technology.

Recovery Manager for Active Directory Forest Edition 10.0.1 is a maintenance release with new features and functionality. See New features.

New Features

New features

New features and enhancements in Recovery Manager for Active Directory Forest Edition 10.0.1:

New Features
Continuous recovery (Change Auditor integration)
Recovery Manager for Active Directory restores a deleted object and the last change (if any) that was made to the object properties after the backup creation using data from the Change Auditor database.
Support for restore of Group Policy Objects in non-trusted domains
Domain access credentials can be explicitly specified in Group Policy Restore Wizard.
Support for Azure Files as a backup storage
Recovery Manager for Active Directory Forest Edition can work with backups stored in the Azure Files share.
Separate accounts to access the backup storage and the Backup agent
Now a user can access backup storage share under specified account, which is not the same as an account used to access the backup agent.
Install AD recovery method supports RODC
Now the Install Active Directory recovery method supports promoting read-only domain controllers (RODC).
Independent DC verification workflow
Now verification of DC1 does not wait for verification of DC2.
New verification step "Check if promoting paths are valid" for the 'Install Active Directory' and 'Install from Media' recovery methods
On this step Recovery Manager for Active Directory Forest Edition checks whether the specified 'DIT database path", "Log files path" and "SYSVOL path" are available.
Configure as Global Catalog option for the Install from Media recovery method
Now the Install from Media recovery method has the "Configure as Global Catalog" option.
UEFI boot mode on SCVMM
Active Directory Virtual Lab: Support for source machines with the UEFI boot mode on System Center Virtual Machine Manager (SCVMM).

Resolved Issues

Resolved issues

The following is a list of issues addressed in this release.

Table 1: General resolved issues

Resolved Issue Issue ID
Now Backup Agent retries to connect to the LDAP server if it is not functional during start of the backup creation process. RMADFE-1954
RMAD console may hang during startup on Windows Server 2016 with some updates. RMADFE-2006
Now log information about backup creation sessions is written to the text file specified on the Alerts tab of the collection properties. RMADFE-2025
Support for Windows Server 2019 for Recovery Manager Console hosts. RMADFE-2039
Recovery Manager Console could show misleading "agent is up to date" message when the version of Backup agent did not match the console version. RMADFE-2054
Recovery Manager for Active Directory can open a DIT database as Read/Write from backups made on other versions of operating system. RMADFE-2091
Now we show the warning during the backup session if the agent is not up to date. RMADFE-2096
Now Recovery Manager Console starts with no MMC errors. RMADFE-2097
Now the error is shown if an AD component is copied incompletely from the VSS snapshot. RMADFE-2127
MSA/gMSA accounts now can be used for scheduled backups on localized Windows operating systems. RMADFE-2145
Support for RMAD backup and restore operations for Windows Server 2019 domain controllers. RMADFE-2168
Unable to uncheck two options on the Components tab of the collection properties: "When backing up Global Catalog servers, collect group membership information from all domains within the Active directory forest" and "Collect Forest recovery metadata". RMADFE-2183
Support for RMAD backup and restore operations for Windows Server 2019 Core domain controllers. RMADFE-2211
Recovery Manager cannot process large .dit files. RMADFE-2349

Table 2: Forest Recovery Console and Forest Recovery Agent resolved issues

Resolved Issue Issue ID
Now the firewall service is not enabled on the Forest Recovery Agent start. RMADFE-872
Now the forest recovery step "Reset computer account password" is performed in parallel for all domain controllers. RMADFE-1926
The password was asked two times during creation of the FR Project from backup and registration of encrypted backup. RMADFE-1983
Forest recovery could fail with the exception "ThereIsAnotherWorkingSessionException" if a user abort the forest recovery procedure, reopen Forest Recovery Console and then start the recovery session again. RMADFE-1990
Agent operations may fail on canceling timeout expiration. RMADFE-2187
Wrong DNS server might be selected during the forest recovery process (Install from Media recovery method). RMADFE-2019
Now the Forest Health Check tool successfully performs "Active Directory replication" and "Domain trusts" checks. RMADFE-2040
Now Recovery Manager for Active Directory Forest Edition cleans up duplicated DNS server IP addresses during the forest recovery. RMADFE-2048
If a user changes some settings after the failed restore operation and then restarts the restore operation, new settings will be applied successfully. RMADFE-2056
Now the project verification successfully updates the project file settings. RMADFE-2066
If you need to schedule FR project verification, click the drop-down toggle next to Verify Settings on the tool bar and select Schedule Verify Settings. RMADFE-2084
Now the email notification that is generated during the "Scheduled Verify Settings" procedure contains more detailed information. RMADFE-2085
Now the Manage FSMO Roles tool correctly determines current role owner. RMADFE-2087
Support for Windows Server 2019 Domain Controllers. RMADFE-2169
Invalid DNS server could be selected. RMADFE-2175
Now the Manage FSMO Roles tool allows a user to seize or move FSMO roles to a running domain controller. RMADFE-2179
Cancel of agent operation may hang on canceling timeout expiration. RMADFE-2187
The "Reset computer account password" operation could report successful result even if some DC passwords were not reset. RMADFE-2206
Now the "Configure DNS server" operation is waiting for the DNS server to become available. RMADFE-2208

Table 3: Active Directory Virtual Lab resolved issues

   
ADVL project could fail with the "Timeout expired" error. RMADFE-2125
Now ADVL can work with VMWare agents deployed with self-signed certificates. RMADFE-2227

Known Issues

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 4: Forest Recovery Console and Forest Recovery Agent known issues

Known Issue Issue ID

Unexpected behavior of the Forest Recovery Console when you update a recovery project created from a backup file: The "FSMO Roles" column in the right pane remains empty, although it should display information about FSMO roles of the DCs in the project.

WORKAROUND: Update the project: On the "Menu Bar", click Tools, and then click "Update Project with Changes in Active Directory".

65946

Unexpected behavior in the Forest Recovery Console: When you group domain controllers by recovery method, some domain controllers may be included in the wrong group. This issue only occurs when you perform the following steps:

  1. Group domain controllers in the Forest Recovery Console by recovery method.
  2. Change recovery method for some of the domain controllers.

WORKAROUND: Change the grouping criteria for the domain controllers, and then again group the domain controllers by recovery method.

177600

Unexpected behavior when you print out the Recovery Plan or Recovery Report: Your attempt to use the Portrait page orientation may have no effect, and the plan or report is printed out in the Landscape orientation.

WORKAROUND: This is a limitation in the Microsoft Report Viewer. Use the Landscape orientation since this is the orientation where everything fits.

274520

Unexpected result of a forest recovery operation: Some member servers may erroneously appear as domain controllers in Active Directory. This issue may occur if the backups you used for the recovery were made before the computers in subject were demoted from domain controllers to member servers.

WORKAROUND 1: Run metadata cleanup to remove the unnecessary domain controllers from Active Directory.

WORKAROUND 2: Recover your forest by using more recent backups that correctly reflect the forest topology.

285237
SYSVOL may not work correctly if a domain controller that was selected for the authoritative SYSVOL restore cannot be restored. RMADFE-1111
Recovery Manager for Active Directory Forest Edition does not check version of Forest Recovery Agent inside the ISO image file. RMADFE-2220
The start type of Windows Defender Firewall service cannot be restored in Windows Server 2019. RMADFE-2228

Table 5: Active Directory Virtual Lab known issues

Known Issue Issue ID

Your attempt to install the SCVMM agent on a source computer by using the Active Directory Virtual Lab console may fail with the error "<ComputerName> has an unsupported version of the Virtual Machine Manager agent installed." This behavior may occur if a virtual machine was previously created from the source computer by using some other Microsoft SCVMM server, and the SCVMM agent remained on the source computer after that.

WORKAROUND: Uninstall the SCVMM agent, and then install the agent by using the Active Directory Virtual Lab console.

  1. Log on to the source computer and uninstall the agent manually from the list of installed programs (appwiz.cpl).
  2. In the Active Directory Virtual Lab console, right-click the source computer, and then use the "Manage Agents | Install SCVMM agent" command to install the agent.
315009

The Active Directory Virtual Lab console may erroneously state that the SCVMM agent is installed on a source computer added to the virtual test lab project, when in fact the agent is not installed. This behavior may occur if a virtual machine was previously created from the source computer by using some other Microsoft SCVMM server.

WORKAROUND: In the Active Directory Virtual Lab console, use the shortcut menu on the source computer to uninstall the SCVMM agent, and then install it back again.

315349

The "Select preferred DNS server" recovery step may fail with the error "The process terminated unexpectedly." This issue only occurs on domain controllers that:

  • Are being recovered with the "Restore from backup" method.
  • Had a pending reboot when you started the recovery.

WORKAROUND: Retry last operation on the target domain controller.

315534

Unexpected behavior: The Active Directory Virtual Lab may not automatically delete an unusable virtual machine whose creation has failed from the target virtual host.

WORKAROUND: Delete the virtual machine manually. To do so, you can use the native tools supplied with the third-party virtualization software with which you attempted to create the virtual machine.

318003

When creating or opening a virtual lab project, you may encounter the error "Converter does not support agents of this version (<VersionNumber>)." This error shows up if any of the source computers in the virtual lab project have a VMware agent preinstalled and the agent version is earlier than the VMware vCenter Converter version you are using.

WORKAROUND: Update the VMware agent on the source computer to the latest version:

  1. In the Active Directory Virtual Lab console, right-click the source computer in question.
  2. From the context menu, select "Manage Agent | Install VMware agent".
335151

The verify settings operation does not check whether the target virtual host supports the number of CPUs specified in the virtual lab project settings. As a result, if the number of CPUs is not supported, the virtual lab creation may fail with the error "The destination you selected does not support <Number> CPUs."

WORKAROUND: Before creating your virtual lab, ensure that the target virtual host supports the number of CPUs you have specified in the virtual lab project.

338800

Active Directory Virtual Lab on SCVMM 2012 R2 may fail on domain controllers running Windows Server 2008 R2 Core.

WORKAROUND: This issue arises due to lack of vssapi.dll and vsstrace.dll in the %SystemRoot%\SysWOW64 folder. You should copy these DLL files from a machine running Windows Server 2008 Standard Edition.

134166335

Table 6: Recovery Manager for Active Directory known issues

Known Issue Issue ID
Online Restore Wizard (agent-based restore) does not work on Windows Server 2019 with Local Security Authority (LSA) protection enabled. RMADFE-2182
Online Restore Wizard (agent-based restore) does not work on Windows Server 2016 with Local Security Authority (LSA) protection and Secure Boot enabled. RMADFE-1996
Cannot perform RMAD upgrade if the SQL Server Always On group is enabled for the reporting database. RMADFE-1146

You may encounter the following unexpected behavior on the Backup Data Preparation step of the Online Restore Wizard: The wizard may not respond to any user action while it is processing a backup.

WORKAROUND: Wait until the backup processing is finished.

167416

When you select the "Backup Agent Management" node in the Recovery Manager Console, you may observe the following issue: The Recovery Manager Console stops responding, showing the status "Discovering Backup Agent instances, please wait".

WORKAROUND: Wait until the Backup Agent discovery completes.

183965

Unexpected behavior on the Reporting Options step in the Online Restore Wizard: When you select the "Include ChangeAuditor data in reports" check box, select a ChangeAuditor database, and click Next, you may encounter the error "Unable to connect to the ChangeAuditor database: <database>. Details: Login failed for user '<current user>'."

This error shows up if the current user account does not have sufficient permissions to access the ChangeAuditor database. The expected behavior in the described situation is that the Online Restore Wizard should prompt you for credentials to access the ChangeAuditor database.

WORKAROUND: Run the Online Restore Wizard under an account that has sufficient permissions to access the target ChangeAuditor database.

192269

You may encounter the following unexpected behavior while using the "Backup Agent Management" view in the Recovery Manager Console to view a list of Backup Agents: The list of Backup Agents may be incomplete. The cause of this behavior is that when you apply a filter on one or more columns in the "Backup Agent Management" view, there is no indication that the filter is applied.

WORKAROUND: Check to see if a filter is applied on any columns in the "Backup Agent Management" view. Remove the filter if necessary.

200274

A compare operation performed in the Online Restore Wizard may take a significant time to complete (30+ minutes). Also, the compare operation may consume a significant amount of RAM. This issue only occurs if the number of objects being compared is 100,000+.

WORKAROUND: Wait for the compare operation to complete.

340796

The Online Restore Wizard cannot find an object if the object name contains 1-9 digits when searching by the full object name, but can find it by the common mask, for example: 'u01' object can be found by 'u' and cannot by 'u01'.

This issue may arise if the operating system version of a domain controller is greater or different from the RMAD Console machine operating system.

WORKAROUND: Copy the esent.dll file from the domain controller where the backup was created to the product installation folder on the Recovery Manager Console machine.

88020172

You may receive the "ASR Error: Fail to exclude disk#1" error when performing the Backup or Restore operation on Windows Server 2008/2008R2-based domain controller.

WORKAROUND: This error can be safely ignored because it does not affect the backup or restore process.

91020268

After the upgrade on the network isolated machine, the Recovery Manager Console is loaded too slowly.

WORKAROUND: Uncheck the Check for publisher's certificate revocation option on the Advanced tab in the Internet Option dialog in Microsoft Internet Explorer.

92444398

Pre-installed Backup Agent can be upgraded during the backup creation.

WORKAROUND: Do not upgrade Backup Agent if the backup operation is not finished.

91682822
When a user cancels the data replication process by Ctrl + C, by logoff, etc, the status of the replication session is stuck at "Running". RMADFE-1271
Customer can add a few instances of the same RMAD console (by domain name and by IP). RMADFE-1276

Cannot disable replication schedule when there is no replication console (the replication console was deleted).

RMADFE-1283

Group Policy restore might fail with the error "Network access is denied” if you run the RMAD console under a local account, and this account has the same username and password as the domain account you use to restore Group Policy in the domain.

RMADFE-2162

Table 7: Recovery Manager Portal known issues

Known Issue Issue ID

Unexpected behavior when you use the Recovery Manager Portal to delegate restore or undelete permissions to a user or group that is not assigned any role in the Recovery Manager Portal: The delegation operation completes successfully. The expected behavior in this situation is that the Recovery Manager Portal should not allow you to delegate permissions to a user or group that has not been assigned any role in the portal.

WORKAROUND: Before delegating restore or undelete permissions, ensure that the target user or group is assigned the appropriate role in the Recovery Manager Portal. For more information about assigning roles to portal users, see the "Using Recovery Manager Portal" chapter in the User Guide.

308044

The Recovery Manager Portal fails to show the result of a restore or undelete operation if while the restore or undelete is still running you switch to some other tab, and then return to the Recovery tab.

WORKAROUND:

To ensure that all objects have been successfully restored or undeleted:

  1. On the Recovery tab, click the button with the name of the operation you have just performed.
  2. See the "Objects to restore" or "Objects to undelete" list. This list contains the objects whose restore has failed.
317314

When selecting a backup the Recovery Manager Portal, you may encounter the error "No backup found for the last backup session." This issue occurs if the backup is located on the domain controller and in the Recovery Manager Console its storage location is specified using a UNC path.

WORKAROUND: Select a backup stored locally on the Recovery Manager for Active Directory computer.

340814

Cannot access the Recovery Manager Portal if the portal is installed in the child domain.

WORKAROUND: In the portal settings file C:\Program Files (x86)\Quest\Recovery Manager Portal\Enterprise.Portal.Console\bin\EnterprisePortalSettings.xml <add key="SimulateLogonForWebDelegation" value="false" /> (default = true)

91616200
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