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Quadrotech Archive Shuttle 10.3 - Integration Guide


This part of the documentation explains how to integrate Mailbox Shuttle with Archive Shuttle to migrate live email followed by archived email, from any of the sources supported by Archive Shuttle.

Setting Up the Integration

Configuring Mailbox Shuttle to work with Archive Shuttle involves several steps which are described here.


If you have purchased the option to migrate your legacy email archives along with live mailboxes you will have received an email which contains an additional user account. This account is called the integration account, and is required along with the name of the Core Server to connect to.

If you do not have the integration and Core Server URL you will not be able to complete subsequent steps and integration will not be available.

Enter additional credentials

The two systems need to communicate to each using a special account which has to be specified in the Credentials Editor. This is similar to the way communication works to Office 365. To configure the additional account perform the following steps:

1.Log in to the server running the modules as the service account that was used for the installation of the modules.

2.Locate the Mailbox Shuttle Credentials Editor on the start menu and launch it.

3.Click on the PowerShell tab.

4.Click Add.

5.Type in the name for Archive Shuttle end point, it will be similar to

6.Type in the full name for the account (which normally ends in ‘’) *1

7.Type in the password for this account, and click ‘OK’.

8.Click ‘Save’ and close the Credentials Editor.

9.Go into services and restart the “Mailbox Shuttle (AS Module)”

*1 This account is called the Integration Account. If this is Mailbox Shuttle and Archive Shuttle in the cloud, ask the Customer Experience Team to create an account. If this is an on premises installation then the service account can be used, but the credentials must still be input into the PowerShell tab of the Credentials Editor.

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