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On Demand Migration Current - User Guide

About On Demand Migration Before You Start Account Migration Mail Migration Public Folders Migration OneDrive Migration SharePoint Migration Microsoft Teams Migration Microsoft 365 Groups Migration Troubleshooting Finalizing the Migration

Migrating Groups

Before you start, verify that you have provisioned all the Microsoft 365 groups without teams. See Provisioning Groups for more information. Migration will be skipped for all groups that are not yet provisioned.

To migrate Microsoft 365 Groups:

  1. Log in to Quest On Demand and choose an organization if you have multiple organizations.
  2. From the navigation pane, click Migration to open the My Projects list.
  3. Create a new project or select an existing project.
  4. Click Teams from the project tiles. You can also click Open Project to open the project dashboard
  5. Click theM365 Groups tab.
  6. Select one or more groups from the Groups List View that are provisioned (State = Provisioned)
  7. Click Migrate. The New Migration Task wizard opens.
  8. Step 1: Migration Options

    1. Migrate group mailbox - Read only. Group Mailbox and Calendar will always be migrated. This option cannot be cleared.
    2. Migrate associated collaboration tools - Select this option to migrate associated SharePoint sites including files, One Note and other supported tools.
    3. Migrate Planner - Select this option to migrate the group planner.
  9. Step 2: Schedule
    1. Choose from one of three options to schedule the task. The scheduler will be activated only after you complete the task wizard.
      • Run now - The task will run immediately.
      • Run later - The task must be started manually.
      • Schedule - Specify a future date and time to run the task.
    2. Click Next.
  10. Step 3: Summary
    1. Verify the task specifications as described below:
      • Name - Name of the task. The default name is Migrate Groups. You can specify a custom name.
      • Source tenant - Name of the source tenant in this project.
      • Target tenant - Name of the target tenant in this project.
      • Scheduled start - Date and time when the task will start. Now indicates that the task will start immediately.
    2. Click Back to revise or review a previous step or click Finish to complete the task wizard and start the task as scheduled.

The migration task is created. You can track its progress from the Taskstab, view the summary on the Dashboard or monitor alerts and notifications from the Eventstab.

NOTE: If a group from the source tenant is merged with a group in the target tenant during the provision process, any new mail items, SharePoint files and Planner items that are generated in the source tenant will appear in the target group.

Troubleshooting

Before you contact Quest support is recommended to prepare organization ID, project ID and task ID

To find Task ID and Project ID

In Events grid right click task link in Task Name column and select Copy link address. Copied link contains the Task ID and the Project ID.

To find organization ID

If you are trying to find an existing On Demand organization ID that another users have created, make sure that they have added your email address under Access Control > Administrators.

  1. In case you are Administrator of the organization, click your account in top right corner to open the account related menu.
  2. Click the organization name. You can see Organization ID in Manage Organization dialog.

Special Cases

Table 1: Special Cases

Feature Event Root cause Workaround
Microsoft Teams Migration Cannot find the group '{Group ID}' on the source. Try to check whether the group exists using PowerShell cmdlet 'Get-UnifiedGroup' as described in the documentation Group associated with the team not found

Use the following PowerShell script and the group ID provided by the error message to get the group name:

Install-Module PowerShellGet -Force Install-Module -Name ExchangeOnlineManagement
$UserCredential = Get-Credential
Connect-ExchangeOnline -Credential $UserCredential
Get-UnifiedGroup -Identity "b1552bc6-f932-4ac9-a4f2-24a5d2da2eed" | Format-List DisplayName,Id

If this is a source group, fix your source data before proceed for migration.

If this is a target group, check if this group exists in target. If this group exists, please contact our support. If this group doesn't exist, remove this group associated team from target, and re-run provision and migration.

Finalizing the Migration

Congratulations! The migration is complete.

If you have created a temporary account for the migration (as recommended in Before you Start section), it is time to remove it. This account has elevated permissions, so it might pose security risks.

Microsoft Teams Migration

Azure Ad administrator accounts added to all source and target teams respectively as members or owners ,can now be removed. For instruction on how to remove this temporary account See the following Microsoft documentation. Suggested Remove-TeamUser command removes an owner or member from a team, and from the unified group which backs the team.

IMPORTANT:The Remove-TeamUser command will return immediately, but the Teams application will not reflect the update immediately. The Teams application may need to be open for up to an hour before changes are reflected.

Removing administrator account from Teams

To remove Azure AD administrator account from the teams and groups use the following script:

  • Remove-Migration-Account-From-Teams

IMPORTANT: To execute this script the Global Administratorrole is required for the source tenant. You will be prompted to provide global administrator account credentials to perform this procedure.

This script can be downloaded here:

https://support.quest.com/on-demand-migration/kb/320327

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