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DR Series Software 4.0.3 - Administration Guide

Introducing the DR Series system documentation Introducing the DR Series system Setting up the DR Series system Configuring the DR Series system settings Managing containers Managing replications Monitoring the DR Series system Using GlobalView Configuring and using Rapid NFS and Rapid CIFS Configuring and using Rapid Data Access with NetVault Backup and with vRanger Configuring and using RDA with OST
Understanding RDA with OST Guidelines Terminology Supported RDA with OST software and components Best Practices: RDA with OST and the DR Series System Setting client-side optimization Configuring an LSU Installing the RDA with OST plug-in Configuring DR Series system information using NetBackup Backing up data from a DR Series system with NetBackup Using Backup Exec with a DR Series system (Windows) Understanding the OST CLI commands Understanding RDA with OST Plug-In Diagnostic Logs Collecting diagnostics by using a Linux utility Guidelines for gathering media server information
Configuring and using VTL Configuring and Using Encryption at Rest Support, maintenance, and troubleshooting Supported Ports in a DR Series system About us

Upgrading the DR Series system software

You can obtain the latest DR Series system software binary package from the Quest website. You would then upload this file in the DR Series system GUI for the system software upgrade.

To upgrade the DR Series system software, complete the following steps.

Using your browser, go to, select your specific DR model and then navigate to Software Downloads.
The Software Upgrade page is displayed.
Click the button, Select DR Binary Package.

The administrator who initiated the software upgrade sees a System Information pane that displays an alert and upgrade status, as well as the Current Version and Upgrade History versions of the DR Series system software listed.

The first time you log on after a software upgrade, you will see an Upgrade notification dialog box, which instructs you to review and verify user roles and logon information for your DR Series system and associated DMAs.

There are only three possible outcomes for a DR Series system software upgrade operation:

NOTE: If the DR Series system software upgrade operation fails, you can reboot the system and attempt another software upgrade operation using the DR Series system GUI. If this is unsuccessful, you can use the DR Series system CLI system --show command to view the current System State status. DR Series system software upgrades can also be performed using the DR Series system CLI. For details, see the DR Series System Command Line Reference Guide. If both the DR Series system GUI and CLI attempts are unsuccessful, contact Technical Support for assistance.

Restore Manager (RM)

The Restore Manager (RM) utility can be used to restore the DR Series system software. RM can be used when a non-recoverable hardware or software failure prevents the DR Series system from functioning correctly.

RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a production environment. RM supports the following two modes:

Recover Appliance—in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the prior system configuration and the data residing in the containers.
Factory Reset—in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the data in the containers gets deleted.

Downloading the Restore Manager

The Restore Manager (RM) utility runs from a USB boot key that contains the RM image, which must first be downloaded from the Quest Support site.

Using your browser, go to, select your specific DR model and then navigate to Software Downloads.

Creating the Restore Manager USB key

To create a Restore Manager (RM) USB key, you must first download the RM image (.img) file from the Quest Support site, and then transfer it to a USB key. The USB key must be a minimum of 4 GB (Gigabytes) in size or larger. Windows USB image tools can be used to transfer the RM image when they meet the following conditions:

To transfer the RM image to the USB key on a Linux or Unix system, perform the following:

For example:

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