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Titre
What is the Impact on current CSR if the Workflow is updated? -
Description
We are currently changing two workflows we have set. I am trying to determine the impact this will have on already existing requests with the same workflow that's being updated. -
Cause
What is the Impact on current CSR if the Workflow is updated? -
Résolution
Any changes made to the Workflow will ONLY be effective on the new CSR as long as you are not clicking the "update CSRs" option in the Workflow.