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Titre
Migrated emails have no reply address for external senders in Outlook -
Description
After mail migration with Migrator for Notes to Exchange version 4.16.0.359 no reply address for external senders, only the name of the sender displayed in To: field in Outlook.
Reply to the same email in OWA working as expected.
Tested with different Outlook versions and the result is the same, only the sender name displayed in Outlook when reply to email.
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Cause
This is an issue with the new MNE MAPI/HTTP Library code. There is a specific property called Entry ID that is only being set for addresses that can be resolved in the GAL.Addresses that are not resolved in the GAL (i.e. external senders) are not having this property set, resulting in this issue. There are other properties where the name and SMTP addresses are saved, which is why OWA is not having any issues. Apparently OWA will use these other properties if the Entry ID is missing. It seems as though Outlook will not. It only uses the Entry ID.This will be fixed in the Update that is being released at the end of October 2019. -
Résolution
Workaround 1: Update to the version where the fix released for this issue and remigrate impacted mailboxes with RemigrateMode=0 parameter added to ini file.Workaround 2: Revert back to using Outlook MAPI for migrations by adding the [Exchange] UseMneMapiHttpLib=0 and RemigrateMode=0 parameter to ini file and run the migration again on the impacted mailboxes. -
Identifiant du défaut
172373