Error: "The supplied credential is invalid" when performing a Move task and attempting to Browse to an OU (4278379)

Error: "The supplied credential is invalid" when performing a Move task and attempting to Browse to an OU

When performing a Move task and clicking on the Browse button to select an OU, the following error is received:

"The supplied credential is invalid."

However, if the Move task is performed without clicking on the Browse button to select an OU, the Move works as expected, and the computer object is joined to the default Computers OU in the Target domain.

The account that is logged on does not have permissions to the domain that the computer object is being Moved and there is no trust between the Target Domain and the Domain where RUM is located, therefore, when clicking the Browse button, authentication to the Target domain fails. Without clicking on the Browse button, the stored Administrative credentials under Project | Manage Domains Credentials are used.

There are two workarounds:

1. Perform the Move task without selecting an OU to move the computer objects to.
2. Add the appropriate Target Domain Service account to the Project as a Delegate, then launch RUM as the Target Domain Service Account.
   • Ensure the Target Domain service account is a Local Administrator on the Console server.
   • Without Trust, you will need to create the Target Domain Service account as a Local User on the Console Server, using the same credentials as the Target Domain.