Upgrading from ChangeAuditor version 4.x directly to version 5.6 may corrupt the ChangeAuditor da (4353227)

An unsupported upgrade (path) from ChangeAuditor version 4.x directly to version 5.6 may corrupt the ChangeAuditor database.

Defect ID: TF00186351.

The correct upgrade path is to first upgrade from ChangeAuditor 4.x to 5.5 and later to ChangeAuditor version 5.6.

We have Defect ID: TF00186351 logged so as to not allow unsupported upgrades to go through in a future version.

Although mentioned in the ChangeAuditor documentation, we still allow an upgrade to go through from version 4.x to version 5.6 without preventing this invalid upgrade path from completing, thus potentially breaking the ChangeAuditor database.

WORKAROUND

• A database restore will have to be completed from a version prior to attempting the upgrade, followed by upgrading first to version 5.5 and later to version 5.6.

STATUS

• Not yet resolved as of ChangeAuditor version 5.6.89