Windows Operating System Software Titles will not report in software catalog based inventory on 6.4 and lower version of KACE Systems Management Appliance (K1000) (4289983)

This knowledge base article describes the change in discovery of windows operating titles for software catalog based inventory.

Due to the nature of how Microsoft is releasing Windows Operating Systems and related patches for Windows 7 and higher versions, Software catalog based Software Inventory in KACE Systems Management Appliance (K1000) has changed the way Windows Operating systems are discovered and reported.

Following list of Software titles under category of “Operating Systems” in Software Catalog based inventory will not discover on 6.4 and lower version of KACE Systems Management Appliance (K1000).

• Windows XP
• Windows Vista
• Windows 7
• Windows 8
• Windows 8.1
• Windows 10
• Windows Server 2003
• Windows Small Business Server 2003
• Windows Server 2003 R2
• Windows Server 2008
• Windows Storage Server 2008
• Windows Server 2008 R2
• Windows Storage Server 2008 R2
• Windows Multipoint Server 2010
• Windows Home Server 2011
• Windows Multipoint Server 2011
• Windows Small Business Server 2011
• Windows Multipoint Server 2012
• Windows Server 2012
• Windows Storage Server 2012
• Windows Server 2012 R2
• Windows Storage Server 2012 R2
• Windows Server 2016

Inventory -> Software Catalog -> Discovered

If you are still running the appliance software version 6.4 or lower, please upgrade to version 7.0 or higher.  

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