The Spotlight Diagnostic Server will not start when opening Spotlight. When restarting the Spotlight Diagnostic Server service, it shuts off again within 10 seconds. In Event Viewer, the following error shows up:
Stopping Diagnostic Server catastrophic error occurred Attempt to load duplicate configuration for Service LucyService.
WORKAROUND:
1. Stop Diagnostic Server Service, if not off already and close Spotlight.
2. Go to default Diagnostic Server folder:
C:\Program Files\Quest Software\Diagnostic Server\Agent\Conf
3. Locate the colder called "Service" and copy the folder to a separate backup location.
4. Remove the "Service" folder.
5. Restart the Spotlight Diagnostic Server service and re-open Spotlight.
