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Titre
Error connecting Active Roles (ARS) to IT Security Search (ITSS) -
Description
Connection error: Active Roles returned the following error: There was an error sending data on the TCP socket. The connection with the remote endpoint was terminated. An error occurred during Active Roles Data Attendant operation. Error details: An error occurred while sending the request. This error can persist for a few minutes even after you apply your settings. -
Cause
There is a problem with the certificate between ARS and ITSS. Newer versions of ITSS require more stringent security, and localhost is not longer able to be used in the certificate. -
Résolution
Recreate new CA-Signed certificate per User Guide.
In step 11, be sure to include fully qualified domain name of the ITSS server in the Alternative Name field when creating the certificate.
https://support.quest.com/technical-documents/it-security-search/11.4.1/user-guide#TOPIC-1114773