Please note that there are different workarounds depending if you are running ITSS 11.4.1 with our without Update 1
WORKAROUND 1 for ITSS 11.4.1 with Update 1
Download the attached file ITSS.ERConnector.Sql.config to the IT Security Search machine
WORKAROUND 1 for ITSS 11.4.1 without Update 1
STATUS
Waiting for fix in future release.
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