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Titre
CMN Mail Connector Service for mail will not start, no mail is flowing -
Description
When starting the Coexistence Manager for Notes Mail Connector Service, it begins to start and then fails.
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Cause
The Cause was determined to be a missing CMN.ntf file. The Mail Connector CMN.log file will show the following error:
ERROR CMN.logging [4] - Active Mail processing error: The required input template file 'C:\Program Files (x86)\Quest Software\Quest Coexistence Manager For Notes\Mail Connector\CMN.ntf' is missing.
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Résolution
This issue can be resolved by copying over the missing file into the expected location listed above.
It can be done by a Repair Install or running a Fresh install on another machine and copying the file over to the expected location listed above