-
Titre
Change Auditor upgrade to 7.1 -
Description
Change Auditor upgrade to 7.1 -
Cause
Upgrade -
Résolution
Change Auditor upgrade process is divided in 3 parts:
1. Pre-upgrade task
2. Upgrade
3. Post-upgrade
Please do find steps needed to carry out in each part below:
1. Pre-upgrade Task :
Here, you need to follow below steps:
1. Check your existing Change Auditor version and accordingly decide, upgrade path. You can directly upgrade to 7.1 from 6.X and 7.X platform, but if you are on 5.X, first you need to upgrade to 6.X and then to 7.1.
2. Take a note of your exiting configuration in which, you should note down your Installation name for coordinator, SQL Database configuration and Port information. This you can find from coordinator status wizard as shown in video.
3. Check the licenses. The extension of license file must be .dlv, not .asc. If you have .asc, you need to login to your Quest Support Portal account and download latest license key under My License Assets.
4. Stop coordinator service on all coordinator servers.
2. Upgrade Task:
As a part of this phase, please follow below steps:
1. Download 7.1 setup files from Quest Support portal account and place them on coordinator servers that we need to upgrade.
2. Run the script as Administrator.
3. Specify Installation name.
4. Upload new license key.
5. Put in proper SQL server, Change Auditor Database and User credential information.
6. Put in Port information.
7. Similarly, upgrade all coordinator servers one by one.
3. Post Upgrade Task:
Here, you need to follow below steps:
1. Check coordinator service is up and running.
2. Upgrade Change Auditor client.
3. Upgrade Change Web client if you have.
4. Upgrade all agents from Deployment tab.
Note : Kindly make sure you have .Net Framework 4.7.1 or later in installed on all servers.
Please refer below video which will show all the steps mentioned here.